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September 2025 by erick cortes
Great job
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September 2025 by Raig Society
NIGHTMARE‼️ DO NOT EVER GO HERE‼️I had my first cavity at 26. I came here a couple years later and they told me I had 12 cavities started drilling and broke off part of my tooth and even pulled a molar, i am currently having trouble with the molar THEY DRILLED INTO AND CAUSED A CORNER OF IT TO CRACK OFF. I went to another dentist they pulled my xrays and said none of my molars had cavities until THEY MADE ONE and they shouldn’t have drilled into them. I only had 3 real cavities. My new dentist tried to save my tooth THAT THEY DAMAGED AND IT TURNED INTO A ROOT CANAL BECAUSE I COULDNT HANDLE THE NERVE PAIN ANYMORE. Mind you I’m paying for all of this when I should be taking you to court. You have caused me irreversible damage to my teeth. You lied to me, I paid for everything with NO insurance. You butchered my mouth. You should be shut down
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September 2025 by Me Ship
X-ray technician was great and the doctor was very thorough about my needs and future dental work.
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September 2025 by Clair Partridge
Good experience . Hit other bottom by mistake. Friendly ,clean office. Helped me out in 1 day. Thanks.
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September 2025 by Cheryl Gagnon
Like usually, they were wonderful and very friendly and did everything that i needed done. They are a very nice group of people. I didn't see the dentist today, but, he saw me and asked how I was . I think he is a very special person and one of the other girls I am very fond of was there also. You can't help but love them all.😊
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September 2025 by Jimmy Bailey
Just like everyone else, I DREAD getting dental work. I had to have an emergency extraction, and needed it done ASAP. When I called, the woman on the phone was super pleasant and understanding. She told me to come right in. I’ve had bad experiences before with walk-in dental procedures at different companies.
Doctor Kwak was great. After getting x-rays and all of the basic stuff, The doctor was extremely nice made me feel comfortable and explained everything in a clear manner. The doctor here is what made the experience as pleasant as it could be.
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September 2025 by Sarah A. Rivera
Best place to find out what's wrong.
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September 2025 by Yvette
Did not get to go to an appointment because they called late on a Friday to confirm a Monday early morning appointment. I did not get the message till late that night after work. It said I have to call there and they have to hear my voice in order to have the appointment effective. When Monday came I tried to call and they did not open till 10:00 a.m. her online. The girl ended up she called me once to say I had an appointment at 8:30 then called at 9:00 to say oh do you want to reschedule your missed appointment.. I did not miss an appointment I was told that I did not have an appointment if they didn't hear from me verbally
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September 2025 by Mike fred
Everyone was on point and explained everything that needs to be done in detail!
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September 2025 by melissa strickland
The Aspen team addressed my problem right on the spot. Happy to have them in the community.
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September 2025 by Esmine
Everyone does an excellent job here 🙂
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September 2025 by yarphel ghani
Horrible. Getting an appointment is easy, but care and follow up is very poor to nil. Don’t fall into their easy appointment trap. I lost a tooth after paying so much to save it because of their poor care.
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August 2025 by David Wilson
Exceptional experience. Not my regular dentist, but everyone was friendly and the doctor who examined my tooth issue explained everything perfectly. I had hesitation going in, absolutely none going out.
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August 2025 by Gloria Mckoy
My experience was awesome 👌
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August 2025 by Shana Hazen
Shout out to Abena and Gloria at the front desk of Aspen Dental in Springfield, MA.
Abena went above and beyond for my 95-year-old grandmother during her last few visits. She not only made her feel completely comfortable while in the office, but also went the extra mile to ensure she got home safely. That kind of compassion and care is truly exceptional customer service.
Thank you Abena (and Gloria) for being such wonderful humans and for treating patients like family.
