-
December 2023 by Kevin Michalski
Made a deposit here and had no problems. Staff knew what to do!
-
December 2023 by Megan Ziomek
Great experience both over the phone (got through to a real person in under 5 minutes) and in person. Very friendly staff. Made me feel comfortable and answered all of my questions.
-
December 2023 by Brian Michalski
Anh was very friendly and helpful, and made swift work of my slightly more complex transaction. I'd come back to this Bank of America branch in the future.
-
September 2023 by Jack
Very disappointed. Don't expect anyone in this office to take time for your phone call. They are to busy to really care about you. If you don't have much money, your not important, you will get transferred to customer service from some other part of the country. The fees for a savings account will eat up your money if your unable to continually have the required balance. When I opened my account I was told my account would be free if it was linked to my dba checking account. Well that would be a lie! I barely had enough money to survive this past year....my punishment was to lose the little bit of money I had left to the banks fees. I would like my money back but I doubt it, the greed of the bank comes first. Time to find a better more personal local bank.
-
October 2022 by Jennifer Rivera
This branch needs to have more than one teller working on Fridays these wait times are insane smh
-
October 2022 by Mike M
Line out the door... One teller... My local bank has 4... And they don't have trillions of dollars to pay employees
-
May 2022 by John Papasodora
Very good location with well lit parking area and drive thru area. Very clean and I felt safe going here. Multiple entrance/Exits making coming and going a convenient task.
-
May 2022 by Sara Gallant
Could have more tellers working at lunch breaks!!!
-
February 2022 by Dj Mrest
Fast service and Great Customer Service .
-
June 2021 by Peter Stromberg
They were closed
-
January 2021 by Susan Jones
I went with my friend to bank of America on Boston road in Springfield and I was very impressed with the employees who are very helpful to customers and the employee who was very helpful to me and I was very impressed with the service that I received and I would go back there again and I would recommend bank of America to everyone to go to for good service.
-
September 2020 by Nicole Jones
I think you know why I go
-
December 2018 by Joe .
Another bad review for this Bank of America. Poor customer service for sure.
-
December 2018 by Paul Funk
Not normal bank hours
-
August 2018 by Jenna Jeffway
I had a great experience opening a checking account here. All the staff promptly helped me and answered all of my questions. Mary was especially helpful :)
