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November 2025 by Dario Colon
Good service and worker are great
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October 2025 by Jasmin
Absolutely amazing service! I brought my car to Bay Auto for new tires and rims, and I couldn’t be happier with the experience. The staff was super friendly, honest, and knowledgeable — they really took the time to explain my options and helped me find the best setup for my budget.
The work was done quickly and perfectly. My car rides smoother than ever, and the new rims look incredible. You can tell they take pride in what they do and genuinely care about their customers.
It’s hard to find a shop that’s this professional and trustworthy these days. I’ll definitely be coming back for all my auto and tire needs, and I’ve already recommended Bay Auto to friends and family.
If you want quality work, fair prices, and great people — this is the place to go!
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October 2025 by italy Bonanno
Very good service Can't beat the price
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October 2025 by Ivonne Denizac
They were fast and good customer service
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October 2025 by Elijah
Very friendly crew all around! Great guys got me in an took care of my wheels for me. Only place around that’s able to do 35” tires. Yowin and Rob took care of everything! Will be back
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October 2025 by shay
There great for used tires ! SERVICE AWESOME
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August 2025 by Maddie Brandl
I have a 1:30pm appointment in Springfield and I get a huge screw in my tire. Tire ware house quoted me 2.5 hours for a tire change. I called Bay Auto and they said they could fit me in within 20 minutes. As soon as I get there, I am well taken care of and out within 10 minutes of arriving. Everyone there was wonderful, great service, great people, and very efficient.
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August 2025 by Luis Marrero
Great customer service, 100% request bay auto, i always go here when it comes ro rims, tires, alignment, balance, anything that has to do with anything like this!
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August 2025 by Zandrina Atherley
Quick, easy, efficient, and most appreciated, cheap!
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July 2025 by Jesiah Williams
You only can get serviced if you’re Spanish I was the first person there and nobody came to help me but but when their own kind pulls in they was on hand and feet for them
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July 2025 by Kathleen Bass
I’m 1200 miles from home, and I ran over a sheet metal screw at our hotel. Unfortunately, I have an unusual tire size that isn’t normally kept in stock at places. After AAA towed my car to a competitor, we found out the competitor didn’t have my tire in stock. Thankfully, we were referred to this location because they were amazing! My car was taken in immediately. The tire was replaced with a “like-new” tire, and the price was perfectly reasonable.
The lobby/showroom isn’t anything fancy, and cell-service is spotty inside. Even those things couldn’t be seen as a negative because we were hardly in there long enough to need anything. We were in, paid, and out before we knew it. Thank you, Bay Auto!! I will refer anyone in the area to you.
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July 2025 by Antonio Herrera
I called their today for 4 new tires and the guy said hold on a minute had me on hold for over 20 minutes🤯 I hung up ✌️✌️
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July 2025 by Devan H
Friendly and competitive prices. Was given a quote but on the day of they were able to find me an even better price. Large selection of rims/ wheels. They also offer financing if need be. English and Spanish speaking techs available 👍
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June 2025 by Alicia Uryevick
Fast, reliable service at prices that are more than fair. First time here and will definitely be coming back for all my cars needs! 100% trustworthy 🙌
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June 2025 by ohkay abby
This place does an amazing job at what they do. They are a very busy place I will give them that and they make an effort to attend to all their customers, I dropped off my car around 2:30pm in the day to have my cambers done on my car and unfortunately they were busy that day which no worries I understand but even keeping my car over night they kept my car in a bay and not out in the lot which made me feel more comfortable with keeping my car there overnight and they got straight to it in the morning and finished it by 11am. They installed my cambers not only that but they did a double check to make sure all was tight and aligned correctly before I even left the lot. I got rims from this place too and I have nothing but good reviews for this place ! Keep up the good work guys other then the parking lot being small you guys have amazing service
