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October 2023 by Bob Gasteyer
Accurately quoted, scheduled appointment, work preformed and completed on timeas quoted. I have used Baystate for several years. Solid people and service! Highly recommended!Services: Steering & suspension repair
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July 2023 by Kathleen Staska
Baystate truck service is the absolute best! We were traveling in our 40 foot RV and had a major breakdown on the Mass Turnpike.We were towed to Bay state for repairs.They found the required parts and completed the job within a few of hours !We are very grateful that we found them and would highly recommend their service!!
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July 2023 by Jon Marcil
Good quick serviceService: Vehicle Inspection
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February 2023 by Leonard Skalinsky
Horrible service and reliability, wouldn’t recommend.
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June 2022 by anthony montalvo
Told me 1 week out for a axle repair job, told him I can wait. Then tells me sorry were 2 weeks out actually. Explain I'm local. Can have driver do trip and truck will be available for repair when he gets back. Guy actually tells me he's not interested in doing the job. Horrible. Why have a truck repair shop and not want work.
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October 2021 by Pak Man
Called Baystate Truck a few days ago after having less than impressive experiences with truck service outfits locally...the gentleman I spoke with was very polite, professional and knowlegable.. he got me a fair quote on the job i need done on my company truck within 24 hours. Accomodated my appointment around my schedule and convenience. The entire process(thus far) was seamless and worthy of 5 stars ⭐.... Now lets see how the actual job goes. Thank U Craig!Follow up: Everything went smooooth. This place is the REAL DEAL. I will be highly recommending them to fellow business owners, friends and family!!!!Service: Oil change
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October 2021 by Scott Thrasher
Best place to go if you are broke down been a customer for over 6 years
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March 2021 by Keith Laflamme
Quality work performed by experienced maintenance people.
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March 2020 by Julio Goncalves
I have been coming here for years Craig and Russ are very professional and courteous
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April 2019 by Kyle Barbacki
I went to assist a friend who was picking a truck up from an inspection just before closing; the battery was found to be dead. Spoke with a gentleman from Baystate explaining that this problem has never occurred with this vehicle and we'd really appreciate a jump as it had died while at baystate truck and maybe a switch had gotten left on during the inspection process or something. No big deal either way, stuff like that just happens sometimes. The gentleman stated that he wa
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September 2018 by Buks Botes
My wife and I are from South Africa and we purchased a motorhome in 2017 for our extended travels in the USA. This is our second season and we are doing 6 months in the US and a cross Canada (Montreal to Vancouver) for an additional 3-4 months. This will add serious mileage to our coach and we had to service our 30 feet Newmar gas vehicle - and how do you find the best guys around given the fact that we had no references and or contacts - we were just passing through. We have experienced some great service during our travels but, were also subjected to mild and the odd occasion, severe exploitation when we had to do minor repairs to the coach as well as a service for our Honda CRV.
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September 2018 by Don Sherry
Baystate Truck takes care of our needs ASAP everytime. Great pair of guys and company to work with.
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September 2017 by Tim Crampton
The guys at bay state are the best. They are quick, do great work and Craig and Russ are very personable. I trust Bay State with my whole fleet of straight trucks and never have any issues. Best repair vendor in Springfield.
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September 2017 by Brian Lambert
I have coming to Baystate Truck for 16years with all my company trucks and my personal vehicles, the staff at Baystate Truck are very friendly and knowledgeable, their work has Been nothing but stellar with great service. They have always stood behind all their work, and helped me out of many situations where I need a quick fix. Very grateful for them.
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September 2017 by Daniel Petersen
I've been taking my company trucks there for almost 10 years now.They are always willing to help me out in a jam and as well do great work.
