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April 2024 by Nicole Bellefleur
Don’t have to worry about my medication being on back order and may not be able to fill it. Baystate pharmacy is the place to go. If you need any refills, you will be satisfied with customer service answering your questions.
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December 2023 by J_perez
Always on time planning on moving all my medication over there if possible
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November 2023 by Gene D.
Heart failure. I spent the first 24 plus hours on a cot in the hallway of the ER. I was refused my needed medication ( nebulizer for my breathing) because as they said they could not give it to me as I was not in a room . I had difficulty trying to flag a person down in order to get to the bathroom. After I finally got to a room I had to be moved. They had brought a patient in who was positive for COVID. I also had to ask for the welcoming package soap wash cloth etc. When it was time to be discharged I told them I could get a ride home the following morning but that was not fast enough for them. They ordered an ambulance service to bring me home without pre approval . This caused more billing problems. All in all I would say this was not one if better stays there
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July 2023 by NASH ANSARI
Good customer service
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May 2023 by Riyaz Rahman
Very good
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February 2020 by Jeremy Caicoya
Rachael is great! She made the impossible, possible! My wife was running all over ;to pharmacy after pharmacy, trying to figure out all my prescriptions and insurance; and then we found Rachael at the baystate pharmacy and she made everything so much simpler ! Thank you so much!
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March 2018 by Jessica Bradley
They carry a great array of prescription medicines and their wait times are always prompt!