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April 2023 by Ron Navin
Please purchase your next phone at this location, and ask for Jerry. He is the coolest and informative person ,that I had the pleasure of dealing with. He was very smart and professional to me concerning my phone purchase. He was extremely nice and not pushups and always ask for him..He is a GEM and a pleasure to work with getting the right phone. I give Jerry and Cricket eleven stars. .Thxs again Jerryinto selling you a phone. I feel like I hit the jackpot. Jerry was great. I now only purchase Cricket
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December 2022 by Beth Zelazo
My husband and I stopped in at the cricket Outlet on Sumner Ave in Springfield. We had the pleasure of working with Jerry. He was extremely informative, patient and personable. Something you don't find too often with a person of his age.
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October 2022 by Joe and Son Construction INC.
Very helpful from my call inquiring about a product until purchase following day.Worked perfectly. Thank you.
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August 2022 by Antonia Vega
After having a bad experience at the main Street cricket wireless I went to the Sumner avenue cricket wireless met the nice gentleman Jerry who helped me set up my new phone as well as transferring all my information from my old phone and I would absolutely recommend this to everybody in the area looking for a good cricket wireless phone at a good price
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March 2022 by Jerry Camerota
I'm not really going to get into it except to say I got there between 10:00 and 11:00 in the morning on a Sunday. My phone was dead so I had no clue what time it was.To make a long story short, I never got a phone and the guy behind the counter ended up getting carded off by the police to the mental hospital.It was one of the most entertaining days I've had in a very long time. I'm still laughing just thinking about it.
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March 2022 by Sheilagh Matos
Amazing customer service and Jerry is an amazing and patient sales representative and I'm satisfied with the end result
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February 2022 by me me
Jerry and Edwin provided excellence service!They walked me through step by step through an iPhone upgrade and transfer. Friendly, thorough and very professional.
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February 2022 by Dave Pandolfi
Had a quick question about payment and altering my plan, the clerk was knowledgeable and threw a bit of humor into the transaction.
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February 2022 by Juan Coll
Fast service and friendly staff
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January 2022 by Amy Beth Forkey
The gentleman working was polite, knowledgeable and efficient.
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September 2021 by Cee William
Repaired one phone did an upgrade and they changed me for upgrade $25.00 and additional fee of $25.00
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August 2021 by Heath Christiansen
Have had then for a few years and have been pretty satisfied
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June 2021 by Andrea Pare
Excellent
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May 2021 by Roman Lavrov
Great guy to deal with. Quick and professional.
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March 2021 by Terry Breguet
We went to upgrade our phones. Jonathan was great -- polite, extremely knowledgeable, patient and friendly. He pointed us to the best deal for our needs. He made the whole process easy.