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February 2024 by Zachary Richardson
Very knoledgable and good at placing phone protectors
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February 2024 by Richard J Beauregard
Hands down Jessica is if not the best cricket employee that has helped me with my issue that took us 4 hours to complete she was cool calm collective girl deserves a raise and a week paid vacation hands down one of the best as long as she's employed here I will be back
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February 2024 by N'lyzhia Rodriguez
María Encarnacion was attending me, I found her to be very rude. Answering calls in the middle of my service, she didn’t seem to be giving me her attention as a staff here as though I was interrupting her when in reality this is HER job. I just didn’t get that welcoming feeling and felt uncomfortable. Very unsatisfied and disappointed in my experience with her. This is not the first occurrence with Maria either.
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December 2023 by Mike
Thank you so much for battling with phone support to unscramble my account! You're the best!
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October 2023 by Sandra Houle
It was very clean and the Employees were very friendly and they took their time so I would recommend someone to go to cricket
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May 2023 by Shannon Carroll
Donovan and Eli have helped me out tremendously! I can’t thank them enough to resolve such a difficult, miscommunication situation
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May 2023 by Francisco De jesus
Danny helped me with my bill pay! Really kind, love him!
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August 2022 by Martha Schubach
I came to upgrade my phone at cricket wireless on main Street in Springfield and the lady behind the counter she was very rude disrespectful would not leave behind the counter and not help us at all I don't appreciate that this customer service so I think she should not be working with cricket wireless
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June 2022 by Ray Veitenheimer
Very nice and seem to know what he was doing.
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February 2022 by Dana Bordeau
Great staff very helpful
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November 2021 by kimber bennett
Went in with a friend. Employee, Olivia, was wonderful, pleasant, easy to talk to
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November 2021 by Bonnie Carbonneau
I came in panicked cuz my new phone locked up. Eli was so helpful and very knowledgeable about my issue. Kudos. Give him a raise!!!!
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October 2021 by Luz Rosado
Very polite lady. Answered all my questions.Not variety of phones there
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October 2021 by Luis Benvenutty
Olivia and Eli they do a fenomenal customer services very nice people I will come back and I will recommend people to visit your store. Thanks!! A++++++++
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September 2021 by David Maestro
Eli was amazing ! He was working alone when we there but was able to multi-task and handled everything in stride. Being bilingual in English and Spanish, Eli was able to support all the customers who came through the door. He is knowledgeable, personal and easygoing so we felt very comfortable taking our time and making a good decision on a new phone. One of the best customer service people I have had the pleasure to work with!!
