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March 2024 by Carolyn Mutcherson
This Dunkin Donuts is a block from my home. These women are the best! They're always friendly, and professional and get the orders out quickly! Thank
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March 2024 by Janine Sisko
The staff were very rude and my order wasn't even started yet when I got there and I was picking up a door dash delivery for a customer.. so I had to wait 4 mins until someone even came to the counter to wait on me.. then I had to wait another 7 mins for the food and drinks to be ready.. mind you I accepted the delivery about 15 mins prior and I'm sure the customer ordered it before that.. also when I asked for a receipt (because door dash was requiring me to do a pick of receipt in order to accept the food) the girl rolled her eyes at me snatched the bag away and then proceeded to talk smack to the other worker because the receipt was in the bag and she had to open it and re bag it so I could have receipt.. common sense is if it is a pickup for a delivery you should have the receipt showing.. it has the order number and door dash codes on it.. his would I have even known it was my pick up if it had been made before I got there like it should ga be been? If u don't like ur job then quit and find a new one... and if u having a hard day, please don't take it out on customers... u are going to lose business for ur employer and u also lose out on ur tips.. I kno I will never top a rude person.. u shoe respect and are courteous to me.. u get a good tip and I will come back because I will remember that you were awesome..Vegetarian options: They have veggie wraps and egg white spinach wraps. Plus a while lor moreParking: It's inside a gas station so you have to find a place that's not a pump if u ate just ordering dunkins .
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February 2024 by Luis Salvador bamaca
No goodThey are too slow to work
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January 2024 by Robert Brown
Love the manager she makes sure that you get your order in a timely manner and that it is done
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November 2023 by Jah'Leah Millan
Manager is rude literally will lock the door, paying customers are kicked out for nothing and will only let three people in for what? This is the worst Dunkin I ever seen this Dunkin is the worst..?
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April 2023 by S
Slowest drive through in all of MA. Don’t go unless you have the time to wait a while
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April 2023 by jorge morales
More than 30 minutes for just take my order and 20 more to get my food
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April 2023 by Miguel Vega
This is the slowest Dunkin in Springfield drive through is usually a 10 to 29 minutes wait won't come here again ???
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February 2023 by Carl Rushton
Very friendly staff usually only 1 person working I feel bad they don't get a break but they tell me they get their food for free so they aren't hungry
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December 2022 by Jesus Stallone
The worse customer service I’ve ever had waited 20 mins in the drive thru cause “they said shift change very rude “ ALL THE STAFF SHOULD BE FIRED AND START ALL OVER! When I actually got my coffee it was disgusting!
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September 2022 by Kiexiza “DBB” Rodriquez-Stutts
Its always hit or miss here. IDK if its because its in the hood or what. But today was a hit. Drink was perfect and my son got me this pink drink yummmy
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September 2022 by Jacy Monroe
What happened to customer service skills..?? Cause everyone there just sounds miserable in there
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September 2022 by Solara Abdelrahman
Service is slow been waiting for an hour just to get a watery drink and bugs on the donuts plz don’t buy they just steal money from u ?DO NOT RECOMMEND!
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September 2022 by L J
I love my DD coffee but sometimes the employees need to pay more attention to their customers order. Six corners DD on Hancock St is the worst DD ever. They're not fast, friendly or courteous. Awful customer service
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September 2022 by Sarah Baker
ridiculous how long these people take!! 4 people in the kitchen and all lf them using phones..
