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January 2024 by Deb Car
Great doctor's and staff. Short wait time
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December 2023 by Gloria Chechile
Smooth and excellent experience. Awesome job!
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November 2023 by Mary O'Brien
Took us right in after I had concerns about my dog being attacked by another dog while walking. The vet did a through job of checking him out and finding no problems. The vet and vet tech's are very caring
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November 2023 by Ryn Forte
Do not go to this vet if you valve your animals health, they lie and steal your money. I brought my animal in for a check because he was losing weight, while doing the tests on my animal, they manhandled my poor weak animal they then diagnosis my animal with diabetes, then they proceeded to say i needed a training on how to give insulin for $60 dollars, i told the vet that i already knew how to give insulin to animals from a previous family pet, he then withheld my animals prescriptions for 2 weeks until i came back and did the training, which the vet tech didnt even do any training, all they did was go over paperwork. I then paid my bill of $60 dollars even tho i didnt get any training, just paperwork review.vet then proceeded out towards me and tried to convince me that what they were doing to me and my animal was ethical, i told the vet he was unethical for keeping an important medication from my animal for a length of time until i paid the vet for an unethical training, i told them i didnt agree with how myself and my animal were being treated, so i tried to leave and the whole time the vet was trying to speak over me, i just wanted to leave, i was feeling very uncomfortable now that the vet is saying private medical info about my animal in the waiting room in front of other customers. I then received a email stating they would no longer see my animal. Then i received my animals records in the mail, to come to find out in every statement the vet made he was lying to try and make himself look better. I urge eveyone to read all the 1 star reviews on this vet before going, i wish i did before going. I guess this is a normal thing that this vet does to animals. They take ur money then refuse to see ur animal. I would give 0 stars if i could, also they are the same hospital as wilbraham animal hospital where the staff there are just as unprofessional as this location. I urge eveyone to go to any other vet then these 2 places.
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October 2023 by Brenda Lopez
The Vet and Vet Techs are wonderful!!! It’s very clean but when I walked in one of Ace’s back paw was bleeding I was made to feel as my dog was just disgusting, I’ve never felt so out of place. The front desk lady was rude at the beginning and end of visit. I’ve been bringing Ace to this Vet but this visit was way off and I will be changing Ace’s Vet!!
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September 2023 by Lynnae Brown
Dr. Belcher-Timme is the best vet I've ever had. She's thorough yet not excessive re: treatment and provides clear and supportive communication. I have referred a friend to her, too!
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August 2023 by Rebecca Roso
Excellent care. My old girl wasn't feeling well, and needed a same day appointment. She was treated with the utmost kindness and patience. She has painful arthritis and extreme anxiety (even with sedation). The knowledge and clear explanations from the Veterinarian as well as the Vet Tech were very much appreciated and I feel I received just as much TLC as my old Tess. The front desk check in and check out was easy and friendly. We waited less than 5 minutes, and the area was clean. My only complaint is the parking. It's tighter than I'm used to, but I went at a very busy time (and I'm not a city driver either). I normally use the Wilbraham office, but they never have same day/urgent appointments. I would definitely come here again if needed.
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August 2023 by Ruby Martinez
The veterinarians and the people who work behind the desks (I believe they are called nurses? But I could be wrong ?) are all very sweet, understanding, and extremely patient. If you ever need additional information or have a question about something, please don't hesitate to contact them; they're answer in a heartbeat ☺️ I would definitely recommend this place to all pet owners and pets.
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July 2023 by Vinny Delvalle
Awesome staff! Super friendly and attentive to my dog. Answered all questions and cares about the health and wellness!
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July 2023 by Day Late Gamer With Will
Pleasantly Surprised with this location!The staff was great and very helpful, our dog (Pitbull X Boston Terrier) was having some *hesitation* and was scared to enter the building and the staff were very accommodating, when we finally got him inside he was panting quite a lot. Before I could even ask one of the ladies brought over a bowl of water, it was a small gesture but it meant a lot.The vet and the medical staff were likewise very caring, open to listening to our concerns, answered all our questions, and worked incredibly well with our dog. They even had some very good treats (Royal Canin) to help entice him onto the scale and to give after getting his shots.All-in-all my gf and I were very impressed, and we are very likely to keep and recommend this business and location.
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May 2023 by Pete Gaudet
Easy to get to and clean! The staff is excellent and really care about the animals and the humans as well. Dr. Anderson is very personable and takes his time and is thorough and explains things very well. I love the fact that I was able to get into this veterinary Office. Riley is in good hands!!
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May 2023 by Mina Joy
Dr. Harris answered all our questions and concerns at Miko's one year feline check up. The staff and the doctor herself were very friendly and helpful and provided amazing customer service.
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May 2023 by Sarah H
Amazing! The best around! My family has brought our fur family here for 25 years at least. They give the best quality care and have always taken care of our fur babies. From surgeries to vaccines I have always trusted East springfield veterinary hospital. Very loving and informative. I wouldn't go anywhere else!
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May 2023 by Chad&Vicky H
The stuff was very professional and answered all our questions. Preventative measures were offered. Most of all they treated our very hyper dog great.
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March 2023 by Alanna SML
The vets, techs, and other staff at ESVH are wonderful! They care for our multiple pets with skill and compassion and we never feel rushed.
