Eversource
Hours:
300 Cadwell Dr, Springfield MA 01104 Hours
About Eversource
Eversource is a gas service provider that has received positive feedback from its customers for its excellent customer service and support. Many customers have highlighted their pleasant experiences when contacting Eversource, noting that representatives like Charlene and Ana M. are welcoming, informative, and helpful. One customer expressed appreciation for the coordination and communication during maintenance work, which involved digging up a portion of their yard. Eversource even sent a skilled landscaping team to reseed the lawn afterward, demonstrating their commitment to customer satisfaction. Another customer praised Luis for his prompt response during a gas leak situation, which could have been dangerous. Luis not only shut off the gas safely but also assisted in communicating with the manufacturer and provided support throughout the process. Customers appreciate the willingness of Eversource staff to listen, answer questions, and work hard, even in challenging conditions. Despite some frustrations with the automated call system, the overall sentiment is that Eversource provides effective service and dedicated assistance, making them a reliable choice for gas services.
Most Recent Reviews
December 2025
Terrible cervio very high the bills and the customer service are very angry and not friendly terrible service I don't recommend it
December 2025
Power been out for over 24 hours 0 snow or accumulation whatsoever. There has been 0 communication between them and us. To be determined 24 hours later is unacceptable. No wonder it's rated 1. Wish there were alternatives.
September 2024
Website is so slow. Maybe because millions of users need to access it.
More Comments(111)
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