Eversource
Hours:
300 Cadwell Dr, Springfield MA 01104 Hours
About Eversource
Eversource is a gas service provider that has received positive feedback from its customers for its excellent customer service and support. Many customers have highlighted their pleasant experiences when contacting Eversource, noting that representatives like Charlene and Ana M. are welcoming, informative, and helpful. One customer expressed appreciation for the coordination and communication during maintenance work, which involved digging up a portion of their yard. Eversource even sent a skilled landscaping team to reseed the lawn afterward, demonstrating their commitment to customer satisfaction. Another customer praised Luis for his prompt response during a gas leak situation, which could have been dangerous. Luis not only shut off the gas safely but also assisted in communicating with the manufacturer and provided support throughout the process. Customers appreciate the willingness of Eversource staff to listen, answer questions, and work hard, even in challenging conditions. Despite some frustrations with the automated call system, the overall sentiment is that Eversource provides effective service and dedicated assistance, making them a reliable choice for gas services.
Most Recent Reviews
May 2026
My service got disconnected because their system did not update the payment, I called 5 time for them to connect it again and they took 24 hrs. Had medicine on the fridge, and trust me they don’t care. They had men working near by but none responded. Horrible service.
April 2026
Stupid business only run by robots they can't even do there jobs so useless
January 2026
I just don’t understand. The prices keep going up and up and up and up. But yet you see the workers, just sitting in the trucks, standing around while police are directing traffic. How was a single mother of three supposed to heat her house, When she’s getting destroyed by the power company every single month
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