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November 2023 by Martin Garcia
This is the worse Family Dollar I've been in the 25 years I'm living in Springfield,very unorganized,very unprofessional staff (workers)And now it's been 2 months without card machines they should close this location
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November 2023 by Charles R.S.
One thing that gets me uncomefatable is when you see employees smoking marijuana at the front door of the entrance. Yeah it legal but there's people that don't smoke the marijuana trash . Instead of creating a family environment they created a geto one. Never again will I go to this store again ????????
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November 2023 by AS5 AS5
This store is always out of service I went there and bought many items and they told me we only accept cash because the system is down! !!?And this didn't happen once . but countless times .
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August 2023 by Enrique Vicente
Store is a mess nothing but tripping hazards management needs to stop up especially whit engagement whit customers no sense of urgency cashing out as well they just don’t care
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June 2023 by Victor Pagan
Hi this place is ok not expensive and customer service is good keep up the good work ?.
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June 2023 by Johnny Scott
Store surprisingly very clean and the service excellent
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May 2023 by Katrina F.
hi. I am a retired disabled combat veteran. Unfortunately I do suffer from not only physical injury is that I obtained while serving but also PTSD severe depression and anxiety. But I don't ever let anyone now. I always keep a smile on my face, say hello to people, open doors for people. I always try to help when someone is in need. Opening doors, helping someone with a couple of dollars after stuck in a rut. Just even saying hello to someone while I walk by them. Over these past few years, I don't know what's happened to this world but the newer generations are completely mind blowing me. Probably 10% of them actually have manners the rest are just ignorant, rude immoral kids who don't have an ounce of responsibility know the value of a dollar or anything about respect. I've been going to the Family Dollar on main street for quite a few years as I have lived in downtown Springfield on and off for the past 22 years . Prior to and after my service. Actually a couple people that I had gone to school with all of my life used to work there they were long since resigned. I know over the past decade or so they've upped on security and every time you go in there you basically just have someone in a red shirt staring you down making sure you're not sticking anything air pockets which I can openly admit I'm not only seeing people do but heard them talk about as well. that's not my problem. As I said, I treat everyone with respect, I do not steal, I had worked all of my life and I have completed my services country. I was in Family Dollar yesterday for the first time in about a year and a half new faces were around the store none I had recognized. All Hispanic. As I walked up and down the aisles, I am not just being paranoid when I say this, I would just hear them laughing as of course I do understand some Spanish and just cracking jokes. They were coming up to me and asking me to move my things in the I'll leave you know I was just trying to match up bath towels with bathmats because of course they don't have anything that's color coordinated in that store. It's basically just a plethora in the mismatch festival. But the isles are tight, everyone is completely rude and honestly there are many other locations that that store could go but honestly the way the employees act yesterday? I am ready to honestly write a note to the president because the disrespect his country just reached a whole new limit. I had been wearing a flannel shirt because I had started an early day and it was cold in the morning. As soon as I got to the store I was sweating like crazy it was very hot in there as well. So I was very uncomfortable and anxious because as I said all I heard was just screaming Spanish voices the entire time and laughter. No one was actually doing anything they were all just on their phones watching around cracking jokes and any time you ask them for help doing anything they grunt or side or give you an attitude. Seriously it's the most unprofessional atmosphere ever. What does all leads to was me basically being harassed by the short little troll of a girl who had a complete attitude problem even though I was nothing but polite to her the entire time and when I went up to the register even though I had just gotten paid and no I wasn't any kind of drunk or crackhead but she must've thought I was because I was sweating . And like I said I just wanted to get out of there. It was so uncomfortable being in there in the atmosphere I was just furious. I probably had about $350 worth of items in my cart but when I got up to the register I had asked if they had any reusable bags or larger bags and all the girl held up or small plastic bags and paper bags and she just said nope that's it. She had a complete attitude the entire time meanwhile this grubby little 16 year old boy was joking around with her. I mean all of them had their shirts on talked they looked like they had been sleeping in their clothing like they hadn't brush their hair for days and h
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April 2023 by Jomar B.
this store is trash they close early every day whenever they feel like it supposed to be closed at 10 o'clock closed at 6 7 or 8 sometimes don't go here
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April 2023 by Koreyexpress2
I walk in there today try to get something to drink but unfortunately their service is awful because I had a medical bag and they told me leave it up in the front they're not responsible for my medical supplies I don't see no note or any notation about not bringing a medical bag inside their store please for the love of God do not go to this store location rude and awful people that work there ?????????????????
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December 2022 by Noel Viera
This used to look like a mess always. Since they moved everything around is looking better.
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October 2022 by Djudley Lahens
The store is close until further notice and online you can still see it open
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August 2022 by Alexis Rosario
Worse store I have ever walked into. Just the parking alot alone is disgusting and trash everywhere. Walk inside and you have boxes in every singe aisle covering all the shelves! How can you buy anything when shelves are either empty or blocked by boxes and totes! I have never seen a store with so much unopened merchandise through the aisle blocking aisles and its such a hazard walking through the store. Place is totally disgusting and so unsafe. You have people coming in robbing the place infront of you and drug activities everywhere. Not safe
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August 2022 by Ulises Ramirez
I don't know what to say about the Family Dollar store on north main street. There's always garbage scared in front of store.Can someone clean it?Also expect to find emptied shelves. Shame on them.
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February 2022 by E Geni Vazquez
Disgusting.. There is so much garbage in the front of the store not a good representation
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December 2021 by pancholito santiago (Panchito)
it's ironic that the store name is family dollar, but nothing cost a dollar
