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May 2025 by Chier Hu
Their email address could not receive my email, so they refused to provide services for me and claimed that my mobile phone and computer were broken.
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May 2025 by Francesca420
The store manager, Jenny is so nice and helpful, always pleasant to interact with even when she’s alone at the store and doing everything herself. Thank you Jenny!!!
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May 2025 by Shawn Davis
No parking
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March 2025 by Albuquerque Diner
Staff have been friendly and helpful both times I've been here.
However, the parking situation is atrocious. I've had to pay for a parking garage 1/4 mile away both times. Having to carry 10 packages through 2 doors without automatic opening is an offense to customers. The staff were helpful and allowed me to use a cart on my second walk to my vehicle.
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September 2024 by Robert Brush
Fed Ex emailed me concerning my delivery four days ago Monday 20th. I was at work when they arrived at my address by 10:36am in the morning meanwhile i was notify earlier that my package will be deliver by 2pm on that same day so I quickly rush home to check by quarter to 2pm unfortunately for me I didn't meet anyone and I tracked the package and it says delivered and received by myself. I can't still find my package until 💔💔
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July 2024 by Lani Love
I always have to take a moment to celebrate kindness when I receive it. Thank you Jenny for going above and beyond to provide such genuine kindness during my store visit today!
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June 2024 by Adriana Colón
Extremely dissatisfied with the service at this FedEx pickup location. Despite providing tracking info and explaining we're a business, they refused to release packages to our staff without the ID of the named person, even though FedEx delivers to our office without asking for ID. The employee was rude and unhelpful. This has disrupted our workflow significantly. Terrible service for business accounts.
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May 2024 by Ray Zorin
RUDE, UNPROFESSIONAL, ETC. HOPE I NEVER HAVE TO DEAL WITH THEM AGAIN!!! IF I COULD GIVE THEM 0 STARS I WOULD!!!
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February 2024 by Joey Rathburn
Jenny was an absolute pleasure, she helped me a lot and was very kind and knowledgeable while also being very welcoming and creating a happy space in the store with her personality, she deserves all the accolades and promotions/rewards possible!
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October 2023 by Harry H
They might have the worst automated phone system.
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September 2023 by Angel Bautista
I use this location to drop off business package to send out, it is very closer to my workplace and convenience. The only concern that I have is the parking, most of the time it's difficult because there's never a close parking spot on the street, otherwise the service is fast and efficient.
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May 2023 by Megan Grant
Ive been trying to remember to to call out good service when I get it to offset all the complaints. Anyway, I showed up 8 minutes before closing time and had a shipment that UPS had been unable to help me with.Amyah was nice and helpful and never acted annoyed at all that I dumped this on her right before they closed.And she handled everything quickly and at half the price UPS wanted.
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March 2023 by Christal Gonzalez
Terrible delivery services they never knock on the door or even ring the doorbell they just leave the packages outside of the door and leave ??♀️
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December 2022 by Sothary K.
They keep sending my package to wrong address! Seriously, learn how to read properly and get the job done right!!
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September 2022 by DJ Miller
Terrible I go in to get 2 colored copies The woman started off nice she assisted me through the whole process showed me the website walk me through the whole process and failed to mention that they hold your card $10 just to do a copy on the debit card Because had she told me that I would’ve paid cash I called back her whole energy changes and she tells me that information is in front of you it says it on the paper instructions well I didn’t spend time reading the paper like I said she walk me through the whole ordeal she walk me the whole process of print copy and I’ll call the back and I just let her know that you failed to tell me that that would if that was my last $10 do you understand me what if I was stranded what if I needed it for gas she failed to disclose that information so for that that’s terrible customer service for me refund my money
