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February 2024 by Xiomara O.
I had an oil change and then my car began to make weird noises and my engine misfired. My motor was dry, no oil was replaced. Take your business elsewhere.
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February 2024 by Aimy Carlson Caracoglia
Great customer service and turn around time to get 4 new tires & alignment for our car our son took to college that had a leak in front passenger tire of 4 wheel vehicle. Happy to know our son was taken good care of and is driving a safer vehicle now than he came in with! ??❤️??thank you!
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January 2024 by Daniel Blajda
I utilize this location often for work vehicles and they do great work. Crystal in particular is the absolute best! Even when a manager isn't around, I know I can rely on her to solve anything that comes up and help with any questions I have. She's a huge attribute to the company and location and makes me feel like both I'm valued not just for my business but also as an individual and now this is where I bring my personal vehicle too.
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January 2024 by diana khomichuk
I come here for my oil changes best price around for me my car gives me a lot of issues but Brandon and the team at firestone always help me figure out what it is Very easy to schedule an appointment or call and ask a question
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January 2024 by Darrick Bell
My experience at the Firestone Complete Auto Care Springfield Ma is generally positive, and I would without reservation, recommend them to a friend or family member because of my experiences.
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January 2024 by Alex Morales
They aight ive been to many better places
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December 2023 by Mark Berezin
Had my MA RMV inspection. They said I'd be out within 1 hour. . . and I was!
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November 2023 by Nathan I.
Stop wasting our time with the credit card pushing. I stood in line behind one couple that took about 15 to fill out a credit card application. You are a car repair facility. Do that and stop looking to take advantage of rubes who foul now any better.
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November 2023 by Jenn Tower
I went to Firestone after I had previously went there for tires and an oil change but when I went back for a simple oil change and tire rotation on my 2021 Ford Escape they stripped the bolt for my oil plug and snapped my oil pan. On top of that every single tire (they are brand new) is now reading low when I’ve checked them they are not meaning after making me sit for almost 5 HOURS my car still wasn’t actually good so I don’t recommend going here cause I have gone twice and they managed to mess my car up so bad when it’s only 2 years old!!!
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November 2023 by Emely m.
I been to so many places to get my cars fixed and always had issues and more car problems until now i can honestly say I never trusted mechanic until now I can fully trust till now ! this business has Great service and repair is very helpful and understanding the whole team and crystal are friendly they work with you and answer any or all questions and they make sure you always come out better than before thank you so much for all your work
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October 2023 by Bryant Smith
Brandon and Bryan are the best!!! They keep me well informed about my car and work they did !!!! Great Guys
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September 2023 by Little Zoopa
Long wait times, excuses of understaffing. Advertise state inspection station, inspections are lowest priority so expect several hour wait times and inexperienced workers.
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August 2023 by Josh Diaz
Over charging for parts and refuse to let you bring in your own
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August 2023 by Dennis Borrero
Amazing service got 4 brand new tires on my truck and they are amazing. Staff was super responsible they were able to accommodate me on schedule and were able to get my truck done ! Amazing customer service !!!
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August 2023 by Karla Demmon
Wonderful employees, quick, efficient & professional. Worth the drive from Springfield to Enfield.
