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March 2025 by Floyd PattersonII
I've been a member for years and there just aren't enough stars to give them. They are the absolute best ! You feel like family how they go out of their way for you. I've called a number of times looking for clarity about something that I didn't understand. They had such patience with me even when it was clearly my issue. Very understanding. I'm totally at home here. I hope they never go out business or I'll go into deep mourning. One day I'm gonna do their commercials. :-)
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October 2023 by Alex Morales
Great union Bank and I would recommend to anyone that needs to open an account.
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August 2023 by Juan Carlos Ocasio
This credit union sucks at everything it offers. It will help you get in debt with their ridiculous policies, but won’t help you in any other way. Good credit doesn’t matter here. Look elsewhere for better products and services. Definitely the worst credit Union in western mass.
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September 2022 by Recinda Robinson
I had to make updates to my 81 yr old Mother's accounts so I could take care of her bills as she gets older and needs more care and attention . I live hours away and Tracy Dobosz understood my concerns and made all the updates and the process easy and stress free.What a great lady.
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September 2022 by Leon & Gloria
So far so good, experience with freedom has been very positive. Jamie has been super to deal with.
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March 2021 by Tonisha Jewell
Amazing service! Been with them for going on 6 years. They work with it in every which way they can. I have no complaints & don’t see myself leaving them anytime soon
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September 2020 by Brenda Illig
the chicopee one TAKES FOR EVER to go through drive through. seems like only 1 person works at a time.
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April 2020 by Faewien Hanks
absolutely the worst! they cause an issue, tell you what to do, then charge you additional fees for doing what they told you to do!
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February 2020 by Ana E Cruz nazario
It's a nice business brand new building renew nice customer service thank you so much for being in the business
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May 2019 by David Groncki
Great people that work there,any branch
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April 2019 by David Gronnin
Great people that work there,any branch
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November 2018 by Margie Benis
Its a friendly, heplful credit union..they go out of there way for y ou u.
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August 2017 by Joshua Adams
Good place if u have good credit. Cheaper than the check cashing place
