Greater Springfield Credit Union is a favorite for business transactions, with many members for over 20 years reporting it as the best experience. The customer service is always incredible and the staff is so helpful. The staff truly takes an interest in members, treating them like family. The staff in the loan department are awesome, with specific loan officers noted for being great to work with. They communicate well, are quick and accurate, and get the job done efficiently, securing approvals within a couple days. Tellers are also praised for being awesome and explaining everything clearly. Members appreciate the staff's confidence, concern for accuracy, and their attitude of confirming information to get it right. This results in long-term customers who have never had any issues with their numerous loans and financial services.