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September 2023 by Lori Castledine
I went to the one in Springfield lost my husband's prescription. The pharmacist didn't know what ED pills were. I will be transferring my prescription
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August 2023 by Heavenly Skull
When you need a local and loyal customer experience, you can find it here, along with your prescription drugs.
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May 2023 by Bro.Kenneth B. Downes
Your be dead before your equipment ever arrives!!!!
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March 2023 by Shawna Garcia-Roman
The representatives are always kind and professional
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May 2022 by Bonnie Coffey
My experience at the E.Longmeadow was very professional. I was helped by a young lady named Delilah who was very helpful and friendly.She answered all my questions and described the products in detail. I will definitely use Louis& Clark again for my medical equipment needs.
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March 2022 by John Towne
I have my meds dlvrd and haven't had an issues for like a year now
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November 2019 by Doreen N.
louis&clark is a friendly community pharmacy that cares for the safety and health of their clients. the medi-bubble program is awesome and gives families the peace of mind that meds will be dispensed at the correct time and even contact the clients dr. when refills are due. kara james goes above and beyond to ensure her staff feels appreciated creating a positive work environment.
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August 2019 by Ri I
Every detail of your prescription order has to be micro managed from ordering to delivery. If you don't , they seem to find a way of totally messing up your order. This is a serious concern when you have to place your order one day in advance. You have to call about every detail, seriously, every, single ,one! Even the ones you couldn't possibly foresee. Their computer system doesn't even seem to work correctly, or someone is mesing with it, but, no matter it is never their fault, is it ? My no! Most recent example. I had a prescription with one refill left, according to their own bottle. It had last been filled on 6 /20 I went ahead and ordered the one refill remaining for 7/20 it did not arrive so I called and asked to speak to a pharmacist. She told me what I was reading to her from the bottle right in my hand was impossible, and even implied that I was lying. She told me to bring the bottle in to prove it ,at which point I became quite angry. I explained that I have my prescriptions delivered because I don't drive. She suggested that I take a taxi. That would be about $35.00 each way, just so she could look upon the bottle with bovine wonderment. I got off the phone with her, cooled down for a few minutes called back, and asked to speak with the most senior person on the premises. I talked with her, and finally they found the "mistake".it was theirs she admitted, finally, and she promised to call my doctor first thing. We shall see. Since I don't trust much of what they say I am writing this at 4:39 am I have to stay up you see ,to make sure anything actually gets done tomorrow by them, as I said, this isn't my first rodeo with these people, and I fear that if I don't call my doctor's office bright and early it may not get done. This is the way they operate at Lois and Clarke, atleast, since I have been using them for two very, very long years.
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July 2019 by Frederick Pelletier
Great Service and very friendly staff
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June 2019 by muhammad jawad akbar
Best Pharmacy ever, because I work there lolxx.
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April 2019 by Kimberly D.
I've been dealing with Lois & Clark in Easthampton for about 3 years it's constantly problems I have to call them and ask them to refill her monthly equipment supply orders last month I assumed cuz there was a change made that we weren't getting certain things so I spent $156 out of her Social Security money and then just found out today that she was supposed to have them called the place and it's oops sorry about that unfortunately depending on your insurance they're your only option but it's very stressful to deal with them very poor business people they also should understand you're dealing with chronically long-term sick people they don't make anything easier for the families that's for sure
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January 2019 by Arthur Collins
Thanks you're the best
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August 2018 by Pippin S.
I tried stopping at this pharmacy on my way to work, and they were not open both times at 9:00 a.m. I went a third time, and the pharmacist was walking in carrying his coffee and breakfast in a bag at two minutes after nine. They finally opened, and I went in to discover that they don't have thyroid medicine. What pharmacy doesn't carry thyroid medicine? Not impressed to say the least.
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August 2018 by Geranie Rivera Cruz
Good customer service !!!
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March 2018 by Ann Royal
They were very nice about giving me directions to their medical supply department
