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November 2023 by Theresa Br
Jasmin took care of my friend and she was so friendly and very helpful ty Jasmin
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October 2023 by Evelyn McFarlane
Jasmine Torres, sales rep was very helpful. She really knows her job. I will be glad to come into Metro pc when she is working. Very knowledgeable on Cell phones you need more employees like Ms.I also think that the employees should have a stool to sit due to them having long hours. Since some transactions take time it would've been nice for her and myself to be able to sit down.Torres.Evelyn McFarlane
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October 2023 by Tamel Galan
Alainys is a great associate and helped me get a brand new phone and everything I needed for a great price. Best store to go to
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October 2023 by Tiffany Torres
Just wanted to say Jasmine Torres is an amazing associate and did everything she could to help, Walked out with a brand new phone and accessories.
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October 2023 by Charles R.S.
Good customer service this time . Cool calm and happy. Professional at phone sales.
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July 2023 by Nick Duffy
Absolutely disrespectful, there was a man/woman, couldnt tell, he was very rude rolling his eyes and not trying to resolve my issue at all. Really showed the issue with my generation. No respect combined with entitlement.Been a loyal customer for 3 years and this is how they treat loyal customers. I would highly suggest you go elsewhere unless you want terrible service.
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May 2023 by Natalia Johnson
The website says they open up for 11 a.m. I've been outside since 11 a.m. it's 11:17 and no one is here the stores closed this store should be closed down permanently
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April 2023 by Anthony Jarvis
Needed to purchase a new phone so stopped by the Boston Road Metro. There I met Ivan. Extremely knowledgeable and attentive as I am not a phone person. He took his and got me into the right phone for me. He explained everything in layman's terms so I understood how to utilize my phone, transfered all my data properly and showed me how to use it. He also put the case and glass cover on for me. I also purchased an additional cable and glass cover for my wife's phone
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December 2022 by Carlos Molina
Good customer service.
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December 2022 by Ike Diddy Hustle
Charged $30 to switch an unlocked phone.. first claimed phone wouldn't work because it wasn't metro .. said I'll got.to another metro and all of sudden he can do it for $30. Asked for receipt gave a 30.00$ plan receipt. No mention of services.. asked for one with that info and printer stopped working.. did complete the service though .
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September 2022 by Earnest Ford
They charge you $5. They charge you to pay your bill at this store. They wouldn't have gotten one star if I didn't have to put the One star order to leave the post.
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March 2022 by zay n mase zay and mase
Charged $30 to switch an unlocked phone.. first claimed phone wouldn't work because it wasn't metro .. said I'll got.to another metro and all of sudden he can do it for $30. Asked for receipt gave a 30.00$ plan receipt. No mention of services.. asked for one with that info and printer stopped working.. did complete the service though .
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December 2021 by Bibi P.
I witnessed the store manager yell and get really aggressive with a young lady. The young lady was calm as she spoke to him when he snapped and got scary. I honestly thought he was going to hit her. His staff had to pull him away because he was in her face about to hit her. This experience was scary.
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October 2021 by Liz Garcia
My experience is different than others. It depends who served your needs. There was one person who did great just that he said I was going to get my $10.00 back even though I wanted the $50. Monthly plan not $60. He said I needed to come in for that which I did and he changed the story that I couldn’t get my $10 back I wish I could’ve recorded the conversation for sure. I had to call corporate to fix my issue if I said 50. It’s what I want nothing else. Also I noticed most of them are rude. I now pay online instead of going in person to avoid their attitude. Switching from Verizon to them is fine to be able to save$$ but the experience who u get to attend your needs is either good or not so good.
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August 2021 by Stephanie kelly
Love the store manager
