This place was great when they first opened. However, since selling out to a new owner everything has went downhill. The staff are rude and unhelpful when needed, except the custodians which are always courteous. The managers are replaced faster then running water. The whole place is sketchy
February 2024
It's good if you want a quick fix for gambling. I feel it does lack amenities that other casinos, reasonably close by, have to
February 2024
Beautiful place! the rooms are well decorated, beautiful and vintage furnitures.
The resort covers three city blocks in the heart of Springfield, Massachusetts and combines new construction with revived historic buildings, offering more than 125,000 square feet of gaming space, a 250-room boutique hotel on Main Street, superior spa services, diverse retail and inspired dining headlined by award-winning Chef Michael Mina's Cal Mare. MGM Springfield also features a Regal luxury cinema, 10 bowling lanes and an outdoor plaza with year-round events, local art displays and performers.
