Namco Pools is the largest retailer of above ground pools, hot tubs, and patio furniture in the Northeast. The staff is consistently described as awesome, very friendly, helpful, professional, patient, and knowledgeable. Customers report excellent service, with staff ready to alleviate stress and willing to go above and beyond, even staying past closing to help. The store is noted as beautiful and clean. Reviews highlight that the experts provide professional guidance, know exactly what customers need, and leave them feeling confident. Multiple customers highly recommend Namco Pools for all pool supplies and needs, praising the overall customer experience.
Bought a pool four months ago from Howard, he was professional, knowledgeable and very helpful, answered every question. Stopped by there yesterday and Howard was once again helpful. Our pool was just installed this week, Dave did a great job and we were very happy with the final look. NAMCO POOLS IS AWESOME.
September 2023
Brought my Dolphin pool cleaning robot to Namco on Boston rd in Springfield and was helped by Paul. We was amazing and he helped me get it fixed and running again with no problem. I highly recommend if you have an issue with your Dolphin robot to bring it there and ask for Paul!! Two thumbs up and five stars for you Paul!!
August 2023
Awesome customer service!!! Update I have been in and out of this store several times in the past week and each time was met with very professional staff and they were also patient. I would definitely recommend and will definitely go to them for all my pool needs!
