M&T Bank, which includes the former People's United Bank, is a regional bank with a long history dating back to 1842. It offers commercial and retail banking, along with wealth management services, through its community-based branches in the Northeast. Customers appreciate the friendly and good service provided by staff, especially noting when employees treat them well and handle issues efficiently. The bank is known for its trustworthy reputation, with staff who are competent and vigilant, capable of preventing fraudulent activity and resolving problems quickly. Facilities are accessible, with ample parking, wheelchair access, and wide doors and corridors, making visits convenient. Overall, customers value the welcoming environment, good treatment, and the professional service they receive at M&T Bank branches.
Regardless of which M&T branch I've patronized here in this greater Springfield (MAssachusetts) area, their staff has always been courteous and helpful, exceeding my expectations. I'd double this ⭐️⭐️⭐️⭐️⭐️ to TEN (IF • I • could)😃🤣
June 2025
The whole team in that branch are excellent they treat you like family my respects to them all
January 2025
Thanks to the competent and vigilant team at the State Street location, they were able to prevent fraudulent activity on our business account. They did a great job communicating the incident to us, presenting us with our options, and helping us resolve the issue.
