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February 2024 by jennifer gutierrez
My car was fixed by Rick's auto body a few years back when I was rear ended they did a wonderful job bringingit back to life! my tails lights had an issue with getting water and shorting the bulbs recently. Rick's auto let me know I have a life time warranty and fixed my issue within the same week and replaced my tail lights. Jeff made sure I was all set and ready for inspection. TX RAB
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November 2023 by al harrica
Rick's did a awesome job with my truck the repairs were perfect they returned my truck cleaner inside and out then when I brought it in they ceramic coated the side they repaired and it looks great I will be calling them on Monday to have them ceramic coat the rest of truck
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November 2023 by cornella coppedge
By far the best experience I have had at an auto body shop. Jeff was extremely nice, helpful, and lead me in the right direction. All the staff was friendly from start to finish. It was a smooth process and did not take long for them to complete the job. Everything was done exactly as said. I will definitely be back.
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November 2023 by Jonathan McHatton
Rick's is awesome. I brought my car here for repairs after a minor crash and they did a great job, keeping me informed along the way, explaining every step of the process, and completing the work in the estimated timeframe. They treated me very well and I recommend them to anyone that needs collision repair! I have used a different collision repair business in the past and coming to Rick's has made me realize I should have been coming here all along. Thanks to everyone there for a job well done!
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November 2023 by Phoebe Stewart
Amazing service. Opened early just for me so I could get to work on time. Polite, pleasant since the first phone call. I’ve been driving past Rick’s for years on the way to work thinking, “I should stop there.” Should have stopped here sooner!!
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September 2023 by Jonathan Goodhind
Ricks was great! They did an awesome job !!!Jasmine was very nice on the phones and Chris was great to deal with! I’m glad I waited and brought my car here!
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July 2023 by Ugly Rida
I took my BMW to get painted on the bumper and I took someone’s word for it they said they are good and they do a good job I thought they were going to get the exact paint color from the dealer instead they tried to match it but when I picked my car up it wasn’t we went back and forth so I decided to take the car back for the second time around I specifically said I don’t want you to blended it in to the quarter panel and the man there said you can’t tell me what to do I listen to the insurance company and I kept repeating my self it’s not the the insurance car I got this car directly from the car dealer I’m the first owner they showed me pictures saying that the color of the bumper is exact color of the front bumper I said in person it doesn’t they try to go by the picture I was so mad at them I took my car back with out them working on the car the second time around I’ve could of hired a lawyer but I didn’t want the handle with RIcks auto body very rude people especially the guys that does the painting if you have your car damage and are going to take it my advice is not to take take it somewhere else do your research before you take it there they just want money not to keep the customers happyServices: Painting
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April 2023 by Casey D
Everyone at Ricks was so friendly, accommodating and professional the entire time they were working on my car. In 3 weeks time my car went from what should have been totaled to brand new again! They did an amazing job with both the repair as well as keeping me informed with progress updates along the way. I hope I never have to go through something like this again, but if I do I will certainly be coming back to Rick’s. :) Love that this is a family owned business too— the owners are said to be on site every day and it shows in the integrity of their work!
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April 2023 by Gayle Suzor
Purchased a car here, great price, great staff. Very pleased I highly recommend them
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March 2023 by Aaron Chick
First time using them but so far they have been amazing Chuck was first person to ask if I was ok and George explained everything as he did the appraisal! Highly. recommended
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March 2023 by Tami Cole
I will never bring my car anywhere else. Rick's was so immensely helpful, and they went above and beyond to accommodate me and my situation. I'd give more than 5 stars if I could!
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February 2023 by Kiara Bosworth
I called and asked if they can fix my car they said yes just bring the car in with the estimate from your insurance and we will take a look and let you know how long it’ll take.. Three days later i get my car towed there and they would NOT accept my car because it was “undriveable” (front bumper damage the rest of the car is completely fine) and they were too full. no one informed me of them being too full when i previously called them and they never gave me another date to possibly get it fixed. Melody was very rude about it and not helpful at all. Terrible customer service and none of the staff are on the same page…
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February 2023 by Sonya Crapps
I am truly impressed with the repair of my car. I am impressed with the service that Ricks's Auntie Body gives from the workers. I would recommend anyone if you ever need anything done to your car to definitely go to Rick's Auto Body.
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December 2022 by Jenn K
Impressed! I was in a car accident & the staff at Rick’s handled Everything! They are a certified Mercedes Benz auto body shop. My car looks Amazing! The staff was friendly & checked in with updates on my car.Services: Body & Trim
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November 2022 by Maria Teal
Rick is genuinely a great guy and always does good work. he has helped my mother out so many times and is always so kind to her. She has said numerous times that she will always bring her car to him as he is the only one she trusts. This is on behalf of Rita Germano of West Springfield.