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April 2024 by Eddie M
It was the beginning of my day, I stopped in for a brake light that wasn't working and they took the time to diagnose the issue and do some rewiring to fix it.
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February 2024 by Hugh Genus
Bought a freightliner from Springfield thinking its certified so i shouldn't have a problem... it failed inspection!! I decided to drive it some more to see what else was wrong after 1000 miles the engine lights came on now they are refusing to have it fix....morally bankrupt
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October 2023 by Duvall Ricks
Totally satisfied. Timely service, courteous and friendly staff.
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September 2022 by Jas Mai
Extremely unprofessional, sales team and management. I would never go through with a deal with them again. Lisa takes days to respond if at all and once you start questioning things everyone gets rude. I have nothing to discuss with anyone associated with Ryder. Just enjoy this review.
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September 2022 by Benjamin Hogan
Scott could work on some people skills. Otherwise great
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September 2022 by Emelie Alvarez (Hey tootz)
Your typical Ryder rental,friendly service.
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August 2022 by Kevin O'Connell
Rude people. No one wants to do their job there
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July 2022 by S P
When you lease from Ryder they will tell you they will give you a temporary replacement while your vehicle is being serviced. They have yet to keep their word on that and when you "threaten" to take you big account elsewhere they will send in their sales guy to promise it will not happen anymore, and they renege on that "promise". I have found other rental places such as Penske to be more true to their word. But sometimes the only way to learn is to make the mistake.
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September 2021 by Anthony Espinal (The Walker)
Don't recommend this particular Ryder they guy in front desk was really rude and unprofessional. stay away from this people until this rude white boy works for them.
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September 2021 by Dvawn Williams
The fukn truck only did 64mph and this caused the company to miss an ice sculpture event with clients. Do not rent any over the road trucks from here as you will not make your appointments. We are in 2021 there is no reason to govern a fukn truck at 64mph. First of all any USA state that has a 65mph speed limit is outdated for this generation. Here's the funny thing the speed limit was 70mph. If the truck could do that better service would have been provided. International 2021 nice dash features gone down the fukn toilet.
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June 2021 by Noel Nice
I bought a truck from Ryder about 3 months ago. I am currently paying them, when its all said and done 30,000 for my truck. When I went to purchase my truck I had asked them multiple time. No. Nothing is wrong with the truck. I believed them. I will take some blame, because I didnt check the truck right there and then. I bought the truck on a friday and parked it until monday. On monday I went to go look at my truck and see if I noticed anything with it. First thing I noticed was the big bangs it was making when I first left the ryder facility in Hartford CT. The reason I didnt think much of it was because when I brought it home and parked it I took a look at the roof and I didnt see the big gash that it has across the entire roof. So here I have my truck and it has a gash throughout the whole roof and now water is continuously leaking inside my truck. I also noticed that my truck is leaning to the left on my driver side. Which someone told me that i have a spring that is cracked. Also just 2 weeks ago i spent over 8,000 on a new Cadillac converter and 2 knox sensors and to force regain my truck 2 times. My truck has left me stranded in New Hampshire once already while I had a load in my truck. And I had to get towed to the nearest shop where i paid 500 just to regin my truck. The tow cost me 400. Again i have not had this truck for more than 2 1/2 months. Yes I have a warranty but I only purchased the one for engine and transmission. Which means they couldnt help me with this problems. However please keep in mind that before I paid for these issues I called my sales guy Adam and instead of him trying to help me he became another problem to my misery. He did not help me at all whatsoever. He has been disrespectful to me multiple times over the phone. To this day he still ignores my phone calls and messages when I need to reach out to him for a problem that I am having. this truck has been a complete nightmare for me. I recently quit my job and decided to go into business for myself. And I invested all of my savings to start up a hauling company. I didnt have much put away either. No one and I" mean no one from ryder has been any help for me AT ALL! Till this day I am still having problems with my truck. I even tried to return the truck when I first bought it and they flat out told me that the is nothing they can do for me. Every time i called ryder they would play phone tag with me and always forward me to the next person thet either would hang up on me or just tell me that they cant help me. Please do not buy a truck from ryder. They are a bunch of thieves and do not help out there customers. I am now in the whole almost 10,000 and i havent had this truck for more then 2 1/2 months. And I am still paying for things to get fixed on my truck. I would advise you not to spend your hard owned money on them. They will not take care of you at ryder. If they treated me well or if this was a fake statement why would I waste my time in typing all of this?....Ryder in my opinion doesnt take care of there customers. They wouldnt even look at my truck nor let me return it and get another one. I spoke to my sales guy Adam and he was no help what so ever. Ryders bosses no help as well. Please dont buy any used trucks from ryder. They will sell you the worst of the worst and forget all about you. I would go to Penske where they treat humans like human beings.
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March 2021 by Anthony Espinal
Don't recommend this particular Ryder they guy in front desk was really rude and unprofessional. stay away from this people until this rude white boy works for them.
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February 2021 by Tim Howell
Great service...always! Vehicles are always clean and well maintained. Highly recommended.
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February 2021 by Kenneth Douglas
I had a good experience when im at ryders terminalVery professionalist .
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January 2021 by Sara Whatley
scott is the best. you always have a smile on your face and you always help my company find trucks.
