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December 2023 by Richie Richardson
Great station and wonderful city with deep historic links to the Underground Railroad.The station is a major connection for north-south and east-west travelers. It is a beautiful grand space, always clean with ample seating and there are many outlets for charging your cell phones.One of the cool things is that Union Station also connects to Peter Pan and Greyhound Buses, plus you can catch the local Buses from there as well.
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December 2023 by Matt Polo
Amtrak, Greyhound bus station, ministore & more. SUBWAY+ Dunkin DonutsHistorical building and artifact display
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December 2023 by colleen demary
Barely functioning for the holidays trains all booked and late busses. Very nerve wracking. However it's a pleasent environment with places to charge your devices warm and clean. .
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November 2023 by Luis Torres
Better than the old Peter pan bus station...people can actually wait inside for the bus, much cleaner, they still have dunking doughnuts and a small store, there are screens providing information and bus schedules, and there is security.
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August 2023 by R B
Besides the drug addicts shooting up in the bathrooms and the 12 yr olds running security the place isn't all the bad but wouldn't bring children here if I had them. Everyone that works here hates the job they have which mind you they applied for it. Pvta customer service won't answer you if you complain about any of these things. They say no smoking on the property but security smokes on property and loses any credibility when asking someone not to.
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August 2023 by Kris Cleveland
Very clean and organized travel station at the crossroads of Springfield.The station is full of historic significance and is a great place to visit.
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August 2023 by Rose Reyes
Calm and clean. Interesting exhibits. Signage very good! There’s even a book exchange station!
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July 2023 by Wryan Butler Lewis
The station was renovated in the past few years to accommodate investment in the CTrail and Amtrak trains. It's a great way to get between Western Mass and a number of major cities in Connecticut, and on to NYC with many worthwhile stops in between.The building is well-maintained. The bathrooms are cleaned frequently. The convenience store is usually open. Elevators go up to the train platform on the roof.There are some wall murals and displays about the history of Springfield.
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July 2023 by Jay Katalina
I love it when pvta moved here nice spot when u are waiting for the bus I pretty much live there the only thing I wish for is a McDonald's like petter Pan bus terminal had
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July 2023 by Sergey Kravchenko
Recently renovated and updated this is Springfield’s transportation hub whether you’re taking a bus or train. There’s a lot of seating if you’re waiting on a bus or train inside and outside and there’s even a convenience store to grab a snack. The DDs and Subway close early but if you want to grab a bite to eat in the morning or for lunch, it’s a great option!
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May 2023 by Chaos498
Great station in springfield if u need a bus a peterpan bus or amtrak its the place to go to.for.your traveling needs
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May 2023 by Enlightened Spirit
It's a nice place to travel through. Just make sure where you wanna go & ask for direction's from the multiple service desk's where there will be someone that could assist you best if you're taking the train or bus. Hope you enjoy your travel through our city of Springfield where the MGM Casino, Basketball Hall Of Fame & Memorial Riverfront is located & will be worth visiting if you so desire. At least once in your life if you haven't already. Ok. Take care now.✨? ? ?✨
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April 2023 by MARIELA VILLAFANE
Everything is cleans.. safety, and this kiosk is a good spot where you can find good stuff
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April 2023 by Shalonda Toliver
Union Station Springfield, MA is fine. But the Subways employees are very slow to fix your food. I stood online for 17 minutes with only 2 people in front of me, each ordering 2 subs each and the lady still didn't get to me.. I almost missed my train and didn't get a chance to order anything..so annoyed ??
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April 2023 by Luz Flores
Coming here to catch the bus or train or Peter Pan bus or greyhound bus for traveling. They have a convenience store and Dunkin’ Donuts. I don’t know at what time they open and close. But feels like Dunkin’ Donuts opens after 6 and I think the same with the convenience store. Because last time that I was catching the train at 5 something in the morning they was closed.