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February 2025 by Marie Klees
My package arrived there last Wednesday and sat there until Saturday. They sent it the Washington SC distribution center! Instead of to Rhode Island where my address is! I live about 2 hours away!! Now today Washington sent it back to Springfield!
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February 2025 by C M
HORRIBLE!!!! I live on the east coast, along with where my order was shipping from, which was MA. I paid for 2 day shipping, please tell me how my package ended up in Albuquerque, New Mexico??!!! How does so something like this happen???!!!
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February 2025 by Angelo Medrano
This place shouldn't be open at all they should convert it to a garbage disposal
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February 2025 by Amy Rogers
They won’t answer the phone!!!
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February 2025 by Lynda Lariviere
My priority package shipped from FL on 2/7/25 and arrived in Springfield MA on 2/9/25 at 11:21 am. Destination is Suffield CT. No further notations in tracking as of 9/13/25 @ 8:24 pm. Very disappointed in USPS service.
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February 2025 by Quincy Garcia
No one answers the phone, my package has been delayed
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February 2025 by Cody Long
Wow, I have no clue what's going on with my package... it seems to go north, then back down south. It's been shipper back and forth between 3 places?. I understand customs takes awhile and that's fine, but Iv had things shipped from China faster than this. It's almost 2 weeks, and it's not even close to Canada yet
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February 2025 by Holly Rusell
I had a PKG arrive there Jan 29th at 6:53 am and it FINALLY departed Feb 6th!! No weather issues to blame it on either.
That is absolutely ridiculous!!
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February 2025 by Jag
Packages not been processed for few or more days here., they just sit here
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February 2025 by H Vo
Literally the blackhole for packages. I’m always dreading when I see that my package ends up at this USPS location.
The packages always end up being delayed, or missing.
What’s up with this place?!?
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January 2025 by Z A
I had a package be sent here from an office that was NEARER to my home and now the tracking hasn't updated in almost 5 days.
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January 2025 by Wrecking Crow
Worst place to deliver to they make you wait in a makeshift lounge on metal chairs while they sit around for hours , waist of time and they don't care about your time , never will I deliver here again . No one knows anything about there job or what there to be doing most unorganized business
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January 2025 by Sanjar Murodov
Office workers don't know how to talk to people, they should be fired
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January 2025 by Chelsea Rossier
Something seems to be majorly wrong with this sorting center. I have had two incoming packages get to Springfield and then get sent to the complete other end of the country before coming back to MA. This place needs to be looked into.
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January 2025 by Anna Annna
I am waiting for my package from Poland at 11/14/2024,today 51 days.
Right now my package in SPRINGFIELD MA DISTRIBUTION CENTER one week.
Nobody doesn't care send to me package 😒
