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October 2023 by Eiffel Tower
Not only is the guy who’s in charge, ( I assume he’s the owner, a miserable man) but the mechanics didn’t reconnected my battery terminal cable properly and it loosened off and my wife was stranded in a parking lot till I arrived to reconnect it. By the way there is no reason he should have disconnected the battery cable. Poor workmanship, poor attitude, expensive. Thanks for reading.
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October 2023 by Liz Bonacquisti
Steve's alignment was great. Awesome service friendly staff. We will definitely be back.
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September 2023 by Jonathan Falcetti
Steve's Alignment Shop helped me out in a pinch, on short notice, and the price was fair.
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August 2023 by Phillip Anthony
I have to give Steve's Alignment & Brake 5 full stars. Too long of a story to share, but they were up front, honest, and delivered on EVERY LEVEL. It's rare to meet a mechanic who will really work with YOUR best interest in mind.Thank you Roger!As much as I hope I don't have to see you again, I won't be going anywhere else for my brakes.
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August 2023 by Milton
Luv this place they been around for so LONG..I was in there (in and out) within 20 minutes.. thank you guys, job well done.. highly recommend A+++
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August 2023 by Lauran Thompson
Same day service with a smile. Very happy with the end result!Service: Brakes
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May 2023 by Jeff Greening
I don’t know why I don’t go to Steve’s first. I always get a balance/alignment at the big stores because I can just walk in but I regret it every time and every time I go to Steves to get it done right/get it fixed right, and done right Steves does. Thanks Steves.Services: Tires
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April 2023 by Michael W.
I had a great experience at Steve's Alignment & Brake ! I brought my Ford f-150 to balise ford in Wilbraham they could not diagnose the problem, but dropped of truck to Steve's and he immediately diagnosed the problem . They told me to bring back two days later and fixed it for a reasonable price. Thanks Steve's for being trustworthy, honest, and fixing my truck!
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March 2023 by Notyetsilenced S.
It's rare to encounter a repair shop run by an honest man. Steve's is a real old-style family-owned repair shop where the owner actually works on cars and knows his business. Plus, he stands behind his work. Traveled 40 miles from where I live to his shop in Springfield. Replaced two struts and a tie rod for hundreds less than the ripoff shops where I live. Steve only does suspension and brakes, but he does these things exceedingly well. I'll be back the next time I need this kind of work. Thank you!
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November 2022 by Elvinight Thalioncu
Great place Roger and his wife extremely nice. 1st time bringing my truck here Roger had it fixed within a day will def continue to go here.
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November 2022 by corad21
Great experience, friendly people, 99 bucks, you can't go wrong, alignment is spot on
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September 2022 by Herb Johnson
Straight forward work. Well recommended. In and out quickly. 2nd time having him do alignment for me. Very satisfied. Go!
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September 2022 by James Belden
Made appointment showed up waited for it wasn't very long good job no complaints
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July 2022 by Russell R.
Great shop. Honest and fair. Couldn't recommend them any more highly. Roger is a great mechanic and they always treat me right.
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July 2022 by Morgan Murphy
This place is amazing! The woman at the front desk is so sweet/helpful and the mechanics really know what they’re doing. I ran into an emergency situation where I needed new tires over the weekend and the other company that put them on didn’t balance or align them. I called Steve’s on a Monday and even though they had a packed full day they took my car in and fixed it up perfectly. They even went out of their way and tightened a loose piece of metal rattling under my car. I’m so grateful for these guys. A++++!!!Service: Wheel alignment