-
September 2023 by Tania G
This company doesn't know anything I placed my gift card on the website since Sunday trying to place an order it tried to charge my credit card. I spoke to customer service it shows I'm getting a refund but where not on my card not on my credit card and this is Thursday I spoke to the manged in the store no one seems to know how to fix this problem and it's getting frustrating.
-
September 2022 by Shawnta Brewster
They was very nice and helpful..
-
September 2021 by Jaime M
Fast and friendly service
-
July 2021 by Dave Leveille
Never any problems. Very curtious.
-
March 2021 by Jaime Mersincavage
Fast and friendly service
-
April 2019 by Miss. A.
My family knew they were on strike, but it's cheaper than big Y so we always go here. Was told by a striker she hopes we eat expired food and get sick. Real professional â€
-
November 2018 by Robin W.
This stop and shop is not even worth shopping at because you cant check out!! There's NO cashiers!! Why bother..Poor service/No service is not worth the price. I'd much rather shop at Big Y where there are people to help and that are friendly also... when I leave Big y, it's a much more pleasant experience !
-
October 2018 by J. F.
Being a long time shopper at this particular store, I am finding that it gets worse and worse as far as check-out's. Sometimes only one manned check out lane if that, they are pushing for people to use the self-check-out lanes more than ever. I can go into Stop & Shop, spend maybe 10 minutes getting a few items and then wait 20 minutes or more trying to get out of the store! I have overheard a few employees talking to each other, saying it's become a terrible place to work. Sales are almost non-existent. I find myself going up the road a mile or so to Big Y more often now. They have great sales, more manned check out lanes open and more employees with-OUT an attitude. I used to do ALL of my shopping at Stop & Shop for many years, rarely did I ever enter a Big Y. Now, I go to Big Y for most items every week and to Stop & Shop for a few items maybe twice a month. It appears that they have done a good job at ruining their reputation.
-
June 2018 by Peter W.
This place is the worst. I've tried to shop here off and on with sales flyer and customer service is terrible. Interrupting 3 employees with questions got grunts and pointed to area for tuna on sale prepackaged junk. Not as advertised. Over abundance of idle employees. Under utilized. No work ethic or customer service etiquette..... Note to self avoid. I'm thinking there is no training, no customer service, and it's no wonder such poor reviews. Down the road to Big Y and customer service. I hope and pray Wegmens supermarkets come to Springfield Massachusetts and teach Stop and Shop no more a lesson. Avoid this chain.
-
June 2018 by L W.
Stop & Shop is my preferred local grocery store. With that being said, on 6/9/18 I bought some "fresh" whole Whiting from the Boston Rd store in Springfield. While unpacking my groceries, I smelled an awful odor, it was the fish (hardly fresh). What makes me angry is that I find it hard to believe that the clerk who weighed it up and packaged it (or even the manager of that dept.), didn't know it was bad. I wouldn't be so mad had it been the first time, it was not. My opinion is, they knowingly sold spoiled fish and figured if the customer returns it, they return it, but if they can help it, they were not going to take a loss. Because it was inconvenient for me to return it, I took the loss. I still prefer S&S, but I'll buy my fish at a fish market from now on.
-
August 2017 by Kory Rainville
Everything you need at a great price. Clean and friendly enironment.
