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July 2025 by yoshua cotto
I drop off my packages. It was a good service.
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July 2024 by Johanna Guillen
Since they opened on Main St I come here for my deliveries. It is very accessible, attentive and friendly employees. Good service, clean and excellent hours.
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August 2023 by Keith M.
By far the worst distribution center I've been involved with. Per USPS tracking results, the SAME package arrived at the Springfield MA Distribution Center 4 times ((8/4, 8/4, 8/6, and 8/6) and the SAME package departed from the Springfield MA Distribution Center 3 times (8/4, 8/5, and 8/6). The package finally arrived on 8/9/2023. Springfield MA certainly needs to be audited for what seems to be lack of quality control and production.
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June 2023 by Stretch
Just watch out for lunchtime because they close until 2pm
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June 2023 by Luis Rodriguez
Always have a good experience the ladies always nice she's cool never had no problems
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March 2023 by Jessica C.
I wish I could give negative stars!! Horrible service. Mail gets delivered late or not at all. No one to talk to. People at the station that are in charge don't answer their phones and nothing ever gets done.
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August 2022 by Cat S.
Yep, as others reviewing this location surely know, this is the last stop of your package's journey. This is where your mail comes to die. Any time I've had the sad misfortune of having a postal delivery pass through the gates of this abyss, all hopes of receiving that item are instantly crushed. The norm is for the package to vanish into the branch's netherworld but occassionally, after filing multiple claims and spending way too much time on the phone speaking with clueless reps, a package will eventually appear some months later when you forgot about it. By this point it has usually been fictitiously rerouted around the greater United States multiple times however, we all know it's just been sitting in some Springfield dungeon, just a couple hours from your home. Save yourself the headache and file a claim once it arrives here.
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June 2022 by Laura Mcm
This location is great! The girl who is there all the time is so nice :)
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May 2022 by Tim N.
My business address was changed from a P.O Box to a physical address in mid April and the mail was suppose to get forwarded 14 days later. I t is now 5/18/22 and it still has not happened. My business partner went to the post office today and spoke to a supervisor who told him that all of our mail is being sent back to the sender and that she can not tell us when our mail will be forwarded. She claims that this is common at all surrounding post offices, which I do not believe. If you use the post office regularly Do Not Use The Main Post Office In Springfield, Ma
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April 2022 by Jessica P.
My item had the misfortune of being accidentally shipped to this facility. It was stuck here for 20 days before it departed. When my item arrived after a month, all that I received was the original shipping label along with a note saying they were sorry for the inconvenience. This place needs more honest and trustworthy employees, or the complaints will keep coming. My package was most likely stolen from this center and I'm very disappointed. USPS Distribution Center in Springfield, Mass is very shady...
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April 2022 by Jess P.
My item had the misfortune of being accidentally shipped to this facility. It was stuck here for 20 days before it departed. When my item arrived after a month, all that I received was the original shipping label along with a note saying they were sorry for the inconvenience. This place needs more honest and trustworthy employees, or the complaints will keep coming. My package was most likely stolen from this center and I'm very disappointed. USPS Distribution Center in Springfield, Mass is very shady...
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April 2022 by Jo C.
Shipped a box of 16 new hardcover books from California via media mail. Took 4 days. Sat in Springfield for 2 weeks. All that was delivered was the mailing label with no explanation. No box.
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February 2022 by Chris M.
I admit, I was terrified when my package from St. Louis to Seattle somehow ended up on the opposite coast in Massachusetts. I was even more upset when I read the reviews for this distribution center. Fortunately for me, they redirected my package to its proper direction in a timely matter. I had no conversation with them, because I didn't need to. They handled it. I appreciate that alot. So, if your package ends up here, give them a lil time and patience. It may arrive later than expected, but it will arrive.
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January 2022 by Ahmad Doumani
it's ok
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November 2021 by Rakete M.
Yes, occasionally one of the hundreds of packages that I order gets delayed, but that's out of hundreds of packages that this one n*** orders. I can't imagine the volume that passes through this place. What amazes me most, though, is how often they beat the tracking estimates by at least a day - and when that day is a Saturday, which means I don't have to wait until Monday and I have the whole weekend to deal/play with whatever I ordered? That's like a weekly Christmas. Thanks, folks, for the efficiency.
