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October 2023 by Adam Gannon
My partner and I moved to Massachusetts a few months ago and have been driving around in an older car until it finally gave out last week. We only have one vehicle and ended up with a rental car and needing to find a new vehicle quickly. As somewhat inexperienced car buyers, Mike helped us through the process and got us taken care of right away. He provided us with options for insurance as well and we were able to avoid a really difficult and expensive situation. I would recommend Mike to anyone looking for a used car!
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September 2023 by Alex Mitchell
Mike is a really good dealer made the the buying process easy and straightforward to be honest this is arguably one of the best used car dealers in Springfield and I’m willing to die on this hill
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July 2023 by Nolo Escobar
Mike is the best worked fast and had a great deal for me!
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July 2023 by Regus Kelly
Mike was so rude over the phone, talking down to potential customers because your “busy” is not professional, take my word stay away.
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April 2023 by ˋKa ti ́
I am very satisfied with the quick and professional service provided by Mike. He was very helpful. I can't believe the negative reviews some people have left on here. I do recommend the place to anyone looking for a used and good quality vehicle. God bless! ?
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November 2022 by wealthybeyonddigits
Go to western mass cars and have your own wonderful experience ✨️ DO NOT FOCUS ON THE NEGATIVE REVIEWS ! Micheal is an amazing ? car dealer . He is honest and straight forward and he also has dependable vehicles. My parther and I had the BEST car buying experience we could ever ask for and because of that I am recommending WESTERN MASS CARS to everyone . Thanks again Michael for making our car buying experience simple yet wonderful ?
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September 2022 by Josh Morin
Mike is THE MAN !!! 3 weeks ago my wife and I’s car up and died. A very dependable Subaru we’ve had for 10 years , we went on carvana which turned into an utter nightmare equaling no car…. I work 17 miles away and couldn’t afford to lose my job , so I go the rental route which in turn was another nightmare… I call Mike and explain my situation and graciously he referred me to his website to go through all the pertinents assuring me if I can help you I will, about an hour and a half he calls me back with good news I’m approved and here’s what I’d need to make a deal. About 5 days go by as my wife and I discussed our options, not one phone call pressing me to make a deal he let us discuss and see if it worked for us and we decided yes it does work. I go down and see Mike on a Saturday morning and we closed the deal. He then proceeds to go way above and beyond to accommodate us and get us in our vehicle. Fast forward to Monday he calls and says come and get it, I do and there were a few hiccups on my part not Mike’s but he guided us through. Mike your amazing you made a difficult process seamless. We love our Rav 4 your a Godsend. People go see Mike whatever your situation is he doesn’t judge he sees you as a person not a sale. Mike is proof their is still good honest decent people in this world. YOU WILL NOT REGRET IT!!!
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May 2022 by Angel Huertas
It's a good place for your first car my daughter had a great experience with hers
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April 2022 by Shamaine Evans
Thanks to Mike over at WesternmassCars I was able to get into a great car, & very fast. The process was simple he did everything for me. Great customer service, very understanding & super helpful. If you’re looking for a car I would recommend western mass cars. Ask for mike ? thanks again.
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January 2022 by Ioanna Halki
Thank you so much Mike for helping me get my first car ever!! Mike was honest, accommodating and 100% professional. He went above and beyond to ensure I had all the information I needed and I love my new car!!!! 10/10 recommend !
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September 2021 by Christine B.
STAY AWAY FROM WESTERN MASS CARS (WMC) AND SHAMROCK MOTORS! Attempted Bait and Switch by letting me drive a nicer version of the car I wanted....good thing I noticed it on the paperwork! Wanted cash for the downpayment....when I asked for a receipt, I was told that no one asks for one, and I am the first person to ask for one! The receipts he gave were hand written on a sticky pad! Went to get my car inspected...it passed, but a strut was leaking.....was told that the mechanic at Shamrock in S Windsor, CT could fix it...but no loaner car and wouldn't pay for a rental for two days! Now I don't know what else is wrong with it! I already filed a complaint with the MA Attorney General's Office and am consulting a lawyer! DO NOT GIVE THESE PEOPLE ANY BUSINESS, THEY ARE SHADY AS ANYTHING!!!!!!
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September 2021 by Natalie Cordero
Awesome experience here at Western Mass Auto! He knew exactly what I wanted and he accommodated me to just that! I would recommend this place to anyone whose looking for a reliable affordable vehicle! My kids couldn’t be happier with mommas new purchase.
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September 2021 by K Botta
Mike definitely knows his stuff when it comes to vehicles. He's very accommodating, honest, and is not pushy whatsoever.
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September 2021 by I'm Thalia Oma
Such a great experience! Mike was amazing and so accommodating. I would recommend this place to everybody!
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September 2021 by Jamal Robinson
Mike is the best very honest always make sure the customer is satisfied cool down to earth guy not a pushy salesman
