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November 2022 by Jankz
Jake was great, very knowledgeable
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August 2022 by Peter Hellman
Nice to sleep on a mattress made by Western Mass hands!
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August 2022 by Tiffani H.
I have gone through about five mattresses in the past year. Too soft, two were defective, one was beyond words and the last was just not for me. I should have initially gone to Yankee Mattress Factory. I received my bed a "Rockland" full size mattress. From buying to receiving my mattress I can only praise everyone in the process. I bought at the Boston Road location
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February 2022 by Rosie M.
Don't buy from Yankee Mattress. 6 Months after purchase, the sides were collapsing. I have to roll the blankets under my sides so I won't roll out in my sleep. Don't expect your mattress to last. Nice people and fast delivery, but don't buy this company's product.
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December 2021 by Susan Lenville
Love that their mattresses are made locally,and excellent quality.
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November 2021 by Cara Nichole Weikel
Could not be happier with the whole experience. Stephanie was super friendly and helpful when we visited the showroom in Agawam. Gave us all the information we needed and was never pushy. Ordered on a Sunday and already received a call on Thursday to schedule delivery for the following Tuesday. Incredibly fast. I’ve been suffering with a bad mattress for so long, so I was ecstatic. Delivery was on time and the men who delivered were fast and friendly. AND the mattress is AMAZING. So comfy. I’m sleeping better than I have in years and am waking up refreshed. Zero complaints, I’m telling everyone I know about this place!
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October 2021 by Google user
I went to the Springfield, MA location. I was greeted in a prompt and professional manner. I advised the manager of the store as to which beds that I was interested in. The manager knew everything about the beds that I was interested in. The manager answered all of the questions and allowed me the time to make my selection. The manager focused me on the important issues like the materials that the mattress was made of, which was very important to me. Rather than bad mouth other businesses, the manager gave me factual information that I was able to research which led me to confirm that the business model was 100% above board. How the bed is constructed is one thing. WHAT IS IN THE BED IS ANOTHER. That was the determining factor for me. The delivery was excellent and the price was reasonable. Would highly recommend this business.
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September 2021 by The Minis Schnauzer Channel
Hear good things
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March 2021 by Antoine Wilson
I went to the Springfield, MA location. I was greeted in a prompt and professional manner. I advised the manager of the store as to which beds that I was interested in. The manager knew everything about the beds that I was interested in. The manager answered all of the questions and allowed me the time to make my selection. The manager focused me on the important issues like the materials that the mattress was made of, which was very important to me. Rather than bad mouth other businesses, the manager gave me factual information that I was able to research which led me to confirm that the business model was 100% above board. How the bed is constructed is one thing. WHAT IS IN THE BED IS ANOTHER. That was the determining factor for me. The delivery was excellent and the price was reasonable. Would highly recommend this business.
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March 2021 by Stefan Machowski
Friendly staff and no sales pressure in the showroom. Ordered our set on a Saturday and got a surprise phone call the following Friday to set up a delivery time for the following Tuesday, a quicker build time than we anticipated. The guys that delivered it were not able to figure out how to get the adjustable base up the stairs. They informed us “that if they left it here for us to figure out, it would be considered used and we would not be able to collect a full refund for t
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March 2021 by Patunia Rider
we ordered a mattress on 3/1 and it was. delivered on 3/10, we love our mattress and doing business with Yankee is a pleasure. no pressure, great service and delivery a breeze. highly recommend them! Pat and Charlie
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January 2021 by Joanne Eldridge
Very helpful, knowledgeable, and efficient, great mattress, extremely happy with my new nattress
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December 2020 by Sarah Signet
Great costumer service I am very impressed ! Will not buy a mattress from anyone else !
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September 2020 by Laura D.
We are very pleased with the mattress we purchased about a month ago. It is as it was in the store - firm, but soft enough to our taste with a mattress pad on it. All delivery people wore their masks with no prompting on my part to put it over the nose etc. They were in and out fast! I like that this is made right here in Agawam and supporting local jobs. You can tell it is very high quality. I also like the warranty and inexpensive option to adjust it within a certain number of years versus just buying a new one.
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July 2020 by Garett Day
My wife and I were expecting to spend a day mattress shopping. Our first stop was the Yankee Mattress Factory store on Boston Rd Springfield. It ended up being a one shop trip with a few extra hours free in the day. The sales person was highly knowledgeable, directed us to exactly what we were looking for, and gave us the space when needed to check the product. The mattresses were so good, it was hard to choose between two of them.
