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March 2024 by Andrew Muttiah
Great store with amazing prices on everything. Staff are very friendly and helpful and always provide quick service.
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February 2024 by Michelle Graves
Gas situation is insane, produce is a mess, employees can be rude, but today was the worst yet. I saw mice running through the aisles. More than a few. Gross. Was a clean store with kind employees just a few yrs ago. Can't imagine what's changed to cause such a decline.
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February 2024 by Ann Essigmann
Great for shopping in multiples of products. Gasoline ⛽️ discounts with shopping points. Clean and LARGE store!
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January 2024 by Repair Studio
My experience at BJ's Wholesale in Stoneham, MA, was disheartening. The employees, consistently wore angry faces and failed to provide a welcoming atmosphere. It was striking that many employees didn't even bother to smile. The gas station, in particular, was a chaotic mess, with a line full of disorganized individuals who displayed a lack of courtesy. The atmosphere was marred by what can only be described as unprofessional behavior. I recommend potential patrons to be wary, as the overall customer service and organization at this BJ's location left much to be desired.
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January 2024 by Mike B
The gas station is a disaster. My gas cap is on the right side. I’m in this long line and all the gas pumps for right sided vehicles are empty. Get extended hoses or set up two separate lines you dummies. Waste of gas and time sitting in a long line.
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December 2023 by Uyen Nguyen
Similar to Costco. However, I dont feel trapped when going to BJ. This is a great place for knowing what you want and get it
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December 2023 by Norman Maines
I was at BJ's Stoneham on November 27th and the place was busy (but that's ok) it was good to see I think her was Elizabeth and I forget this nice girl she help with Soup and where to find chips for my daughter lunch my time there was ok and thank always having what I need there (yes it gotten priced) but, so is everywhere else well don't worry I'll be back and see you soon.
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October 2023 by Dan Kim
Worst BJ’s gas station ever. Lines all the way out to the main entrance road because they don’t have extendable hoses to let you pump on either side. So you have half the pumps completely unused. And then when you try to back in the opposite direction to make things more efficient and use an unused pump, the rudest gas attendant ever who wont authorize your card to allow pumping if you do anything that he disagrees with. Major power trip for him. And their card scanners can’t scan your card on the BJ’s app. What century are we living in? Do better, Stoneham BJ’s. Go to Danvers or Haverhill instead.
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September 2023 by Brian MacDonald
Zero stars. The cashier at closing time was literally yelling at people that the store was closed 5 minutes before closing and telling his coworker he was shutting the self check outs off on a family that was on the opposite side of the store. He even laughed and said "sucks to be them." This is not the first time I experienced this. Extremely rude employees. I have never been to a store that consistently panics and rushes everyone out before they actually close.
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August 2023 by Mike
Gas station has one way pumps and employee will yell at you if you try to back in. The curbside pickup requires the app now which is very inconvenient especially when it doesn't work. Long lines, prices aren't cheaper than normal stores including gas and will be the reason i so not renew my membership.
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August 2023 by Alaya Ayala
If they’re going to insist on the “one-way” gas station, they need to install the extendable gas pump hoses that I’ve seen at Costco. Otherwise, it’s disrespectful to the customers to make them wait half an hour in line because only half the pumps are being used. Do better.
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July 2023 by DJ
Tom and Alyssa were so helpful, I had a slight issue when it came to purchasing an item. Tom was super patient and Alyssa made sure that everything turned out all right. 100% coming back to this one thanks to these awesome team members!
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July 2023 by John Ryan Stackhouse
The guy running the gas pump is incredibly rude. Multiple open lanes and won’t let people back in because it’s not allowed? Where does it say that? Backing up was allowed before and the line was not nearly as bad. Used to be worth coming here with my membership but it’s not worth it to be made to wait unnecessarily especially when the gas attendant is so rude.
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July 2023 by Dayane P.
The new way the gas station is set up is ridiculous. Because we have to wait for the pump for our designated side, there's always a long line that's not only inconvenient for the people waiting to pump gas but for the other cars in the parking lot. If we were allowed to turn the car in the opposite direction to pump gas everything would go smoother and have a shorter waiting time. Every time I go to pump gas there's always at least 3 pumps vacant, available to use, but a huge line of cars behind us. Some changes are for the worst and this is one of them.
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July 2023 by Nicolette P.
This review is based strictly on the gas station. Need gas? Think you can save money by going to this gas station? Do you value your time? If so- do NOT go to this gas station. The rules for this gas station are ridiculous strict- reminiscent of COVID rules (although those made sense and were to keep people safe). The rules here are because of megalomaniacs- both the gas station manager and the town of Stoneham. First of all, numerous pumps are open (if your gas tank is located on the left side of the car- you're in luck). However they don't have the extra long hoses that are normal at most BJs. The kid working said it was because of the town of Stoneham. Second, all pumps are unidirectional. So even if there are five empty pumps and a line of 15 cars- too bad, so sad. You're out of luck. One car got confused about where to go and started to back in to a pump. The supervisor came out yelling, waving his hands, and made them turn around and get in the right line. Third, only two cars are allowed to be in line at a pump at a time. As a result, the line extends through the parking lot. Overall, I do not recommend this gas station.
