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April 2024 by Akiko M
I always order through app and take it out. Food is okay. Service is fine. Though the atmosphere is a little dull. Not a place that you want to sit and eat. Just take it out
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March 2024 by Nicole Z
I’ve come here a handful of times because it’s closest to my house. I always order ahead on the app and place the order before I leave my house and i’ve never had an order ready on time.Yesterday was the final straw when I came to pick up my order. The store was completely empty with its 3 employees all laughing and chatting at the counter. Mind you I was only picking up a couple donuts.Please tell me what’s the point of ordering 5-10 minutes ahead of time when I still need to get in line and wait to tell you you forgot my order or half my order? This place never gets it right
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February 2024 by Sara Grossholz
This dunkin donuts is awful I got a egg cheese pancake wrap and it was cold and I also got a croissant burnt and I wanted a butter on it and they did not put butter on it train your employees to be better at their job we pay a lot of money for Dunkin' donuts for it not to be
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January 2024 by Max GC
Only came here once or twice in its time. Meh.Only reason for my review is the horrendous traffic it causes during the morning and after school.Bad enough stoneham high causes a backup,The one way entry and exit from Dunks just adds that extra sweetness to your day. And not in a good sense.Really wish they’d build a back entrance so people can exit easier. Just insanityThere will come a point where we simply can’t drive down here.
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December 2023 by Richardson Revolus
My wife just buy a cinnamon bagel . Bagel was very hard .Guys food are too expensive to give costumer left over that’s unfair from a big company like Dunkin’ Donuts.
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September 2023 by Steven
Out of everything, worst
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September 2023 by Pascual Ramos
I don't like Dunkin's food, I prefer coffee better.
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July 2023 by mike auterio
Handicapped to far away cub to highAlso we need automatic doorsAnd shorter tablesFranklin st dumkin
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June 2023 by Christian M.
The worst DD in Stoneham , MA. The service is always surprisingly slow, and I just ordered a toasted bagel on a Sunday morning , and it's clearly a day old. There is a noticeable difference to a bagel baked that morning , and a bagel that's been sitting (probably not packaged properly) overnight. I'd rather drive the extra 1/2 mile to one of the other five Dunkin's in this town. Pitiful excuse for a franchise.
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April 2023 by Jakub Wroblewski
I went and bought 2 donuts and 2 egg wraps. The egg wrap was missing the egg and the donuts were stale at 1030 with only 3 options
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March 2023 by Ken
The height of incompetence. DO NOT GO HERE! Order took 5 min to take, almost as if I was in an SNL skit, then the order was wrong.
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February 2023 by Cody Lusas
Will make your coffee incorrectly and leave items out of your mobile orders every time without fail. Also always seems to be understaffed so don't expect your mobile order to be ready by the time you get there
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February 2023 by Felicia Barker
the worst dunks in stoneham waited 30 minutes for my coffee to be made after ordering ahead and had to go back in because they made it wrong
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February 2023 by Cam Murphy
This location does not remove items from their online inventory to reflect what is actually in stock at the location. Online Buyer Beware. My past 3Orders have been out of stock, and I was left out of the loop until I arrived at the store and was told they couldnt fulfill my order. Will not return to this location
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November 2022 by Kristen Grant
Very hard to get orders made correctly here. They always seem to be understaffed. I have 2 relatives who worked here for 5 months, no training they just toss you into the well. On multiple occasions they had to close the shop due to other employees not showing up. Owner here doesn't care
