-
December 2023 by Emily C.
I'm the manager that works next to the store at the Stoneham location and the store manager over there just decided to walk into my store and scream at a delivery driver at the top of her lungs when the delivery driver was allowed to park where she was parked, even though the manager of the famous footwear, decided that she couldn't park there and enter my store and start screaming. Don't shop here.
-
June 2023 by Raven J.
Yep-learning why folks give this a low rating. I ordered this morning online and never received confirmation, even though I've received confirmation from Rakuten. Called and main line is closed on Sundays. Called store and she started listening but after 30 seconds told me to wait because she had a customer. If I was first-should be helping me first. On hold more than 5 minutes, hung up. Just called back and she says "sorry have to deal with customers in store first." That is horrible prioritizing-should deal first come first serve. Recap-made order-system is wonky. Called store and rep forgot about me. Had to call back because rep forgot I was on hold. Doing well famous footwear.
-
April 2023 by Queen Silvia
Excellent customer service love it
-
November 2022 by Chris Cleary
Very helpful staff, just wish they had more of selections of Asics sneakers. Looks like they are not going to carry them . Sad
-
September 2022 by David Burns
Extremely rude and lazy people working here. They are more interested in closing and getting out than good customer service. Question if there are no customers why even have a business. We are living in a lazy society. Why have a business if this is going to be the montra?
-
June 2022 by rick adams
Great selection unless you have huge feet like me
-
March 2022 by Aron Lyons
I have a big foot 12E (extra wide). I want to try shoes before I buy so online shopping is out.The options were suitable. The staff were amiable, personable, and knowledgeable.(Stoneham MA)This will be my footwear provider.Overall, a pleasant and productive experience.
-
March 2022 by Anita Roman
Great selection for my grandson. Service was great.
-
December 2021 by Archilles Mantalos
Great selection and good customer service.
-
February 2021 by Ashley Morris
Best deals! Online has tons of other inventory with the lastest and greatest trends!
-
February 2021 by the roman
Best deals on shoes.
-
January 2021 by Adam Destefano
So I have super wide feet past down among the generations, so I'm usually NB, in & out. Well their NB selection wasn't great & I had to try on multiple pairs including Asics. Well don't you know that 1 of 2 employees in the whole store just happens to be fixing boxes in the same aisle right behind me, doesnt ask if I need hwlp?!? Why would they do that. I guess cause they could've caught my stealing behind first before being a human being & assisting me. I can only pray for the next generations...- AD
-
November 2020 by Jonathan Frederick
Horrible selection, go to Foot Locker at Square one mall.
-
November 2020 by Jenny G
Great deals and great selection.
-
September 2020 by joseph frunzo
the store itself is pretty big a little weird and uncomfortable though where they place the shoe try on areas RIGHT smack DAB in the middle of the main walkway where everyone has to walk and pass by you and can easily bump into somebody only thing i was a little weary about especially during the pandemic can get tight if the place gets crowded but luckily this store does not. pretty BIG selection of most shoes you are looking for some is a little limited but they will pretty much have most of the big names your looking for looked a little limited on socks sandals laces shoe cleaners stuff like that but not many people actually buy that type of stuff today anyways its easier to just get new shoes for the price you pay they dont run cheap either some are expensive! JUST for the CAN is like 15-25$ depending on the type of care your shoe needs. service was fast and friendly and i love that you pretty much dont need the rewards program anymore for the BOGO deal awesome way to score a few great pairs for GOOD prices way better than paying full price by FAR and stock up so you dont need to keep buying more every few years its too bad that the Everett store had to close because Stoneham Redstone Plaza store now that i shopped here is just as good if not ALOT better!