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9AM - 5PM
25 Conn St, Woburn
Truck Rentals
“I recently rented a storage unit at Stor-U-Self in Woburn, MA, and the experience couldn’t have gone more smoothly. This was my first time arranging a storage space, and I wasn’t sure what to expect—but thanks to Michal, the process was easy and stress-free from start to finish.
Michal was friendly, knowledgeable, and incredibly patient, taking the time to explain everything in detail and answer all of my questions. He made sure I fully understood the rental terms, access procedures, and payment options before moving forward. His thoughtful and professional approach gave me complete confidence in my decision.
The facility itself is clean, well-maintained, and secure, with easy access and excellent organization. You can tell the staff take pride in keeping everything in top shape.
Overall, I highly recommend Stor-U-Self Woburn—especially if it’s your first time renting storage. Thanks to Michal and the team, what could have been overwhelming turned into a smooth, positive experience!”
“John and Zack did an amazing job unloading our heavy equipment container. We will definitely use them again for our next shipment. They came on time, dilegent, precise, and easy to work with. Very professional!”
“I rented a commercial vehicle through Baron Bao. He was unbelievably professional and pleasant to work with
He provided me with all the information I needed. He went above and beyond to instruct me on how the vehicle operates. I was very impressed at the level of customer care he provided. Also, I recommend you use him if you ever need to rent a commercial vehicle.”
“Amazing experience, Manager Nick and Manger Brian Flanagan (sorry for spelling if wrong) as well as the entire Woburn staff gave us white glove treatment!!! We truly felt like their only customers in the middle of holiday season too! They are extremely genuine, personable and creative/problem solvers. Enterprise didn’t give us a corporate feel, but rather a family vibe, even our 2 year old was all smiles and the office had her belly laughing and smiling with comfort and joy. We would highly recommend Enterprise no matter the location because clearly they have amazing leadership that starts from the top and trickles down to their entire staff! Grateful for deciding to go with Enterprise and look forward to seeing their staff again for any of our families needs, big or small!”
“very helpful staff at this location. thought this was going to be the hardest part of moving, but they really made it simple. would absolutely use them again in the future.”
“Appreciation for Exceptional Customer Service
Dear UHAUL ,
I wanted to take a moment to express my sincere gratitude for the outstanding customer service I received during my recent rental experience at your location at 34 Broadway, Malden, MA 02148.
On the day of my rental, I encountered a situation that required some changes to my reservation. Although I called the office just 10 minutes before closing at 5:50 PM, Ms. Yalixa answered my call promptly and listened attentively to my request. After understanding my needs, she kindly put me on hold to consult with her manager, Ms. Bonnie Aliberti. Within just a few minutes only , Ms. Yalixa came back with a perfect solution to resolve my situation.
I truly appreciate how both Ms. Yalixa and Ms. Bonnie worked together to ensure that my rental went smoothly, even at the last minute. Their professionalism, patience, and willingness to help made my rental experience an unforgettable and positive memory.
Thank you, Yalixa and Bonnie, for your excellent service. I will certainly keep your company in mind for future rentals and recommend it to others!
Warm regards,
Laith”
“Patti (think I spelled it right) & her team are quite simply the best. Dealing with them has been a most excellent experience. If you need storage or gear for a move, don't just consider them. Make this location & team your 1st choice.”
7AM - 7PM
124-126 Eastern Ave, Malden
Truck Rentals
“I work for a local org that deals with a variety of different storage companies. When I tell you that this was the best customer experience I've ever had, I mean it. Xavier at the front was assisting multiple people at once, efficiently and effectively helping everyone in line and getting them on their way. We will be looking in to working exclusively with U Haul storage simply because of how incredible this experience was. Thanks again.”
“Patty was informative, processed our rental quickly, knowledgeable about the equipment, went over safety information, and provided a smooth experience. I would highly recommend.”
“I recently had an outstanding experience with this Enterprise Truck Rental in Chelsea, MA! I want to give a special shoutout to the manager, Hanna, who truly went above and beyond to assist me with my truck rental needs. From the moment I walked in, it was clear that she was incredibly customer-oriented and accommodating.
Hanna took the time to understand my requirements and provided invaluable advice on the best options for my situation. Her friendly demeanor and willingness to help made the entire process seamless and enjoyable. It's rare to find such exceptional service, and I genuinely appreciate her efforts!
If you're looking for a reliable truck rental service with outstanding customer support, I highly recommend this location. Thank you, Hanna, for making my experience so positive!”
“I had a great experience! The man who received the truck was very helpful and kind- he went above and beyond by inflating a tire on my vehicle- I was very impressed by his kindness. The lady inside the store where I needed to purchase tape was radiant and delightful ! I would highly recommend this location”
“very helpful staff at this location. thought this was going to be the hardest part of moving, but they really made it simple. would absolutely use them again in the future.”
“Al was very helpful with my U-Haul truck rental! He went out of his way to make sure I got everything I needed. Highly recommend! (Also a great place to support local for all your hardware needs)”
“Amilcar and crew did a great job working with me. Their service was friendly, flexible, informative, and clear. UHAUL was the best solution for me because of its great mix of services - moving and storage combined! Recommend to anyone looking for a medium to long-term storage solution!”
“Thanks to Oliver H, who made my uhaul experience efficient and pleasant.
Very knowledgeable and, patient and helpful!
He definitely deserves recognition and a huge pay raise!
Oliver...you made my day!
Thank you!
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“5 Stars for Customer Service with Tatiyanna!!! I went into the store to get supplies for our move. I didn’t know where to start and how to envision a strategy. She helped me through the entire thing with patience, insight and amazing suggestions. SO GRATEFUL!! Customer Service is an Art and she is a master at it!! In a world were the connection piece is becoming less and less, she is a GEM and Treasure. Moving is a BIG deal and can add a lot of stress. Having a solid plan makes things a lot less stressful. Thank you Tatiyanna!!!”
“The associates at this location were the best I’ve experienced. After my rental, I went into the store for more boxes. I heard one client, who was on the phone, ask if the lines were recorded because he wanted whomever was listening to know the associate deserved a raise. I concur.
It was 19 degrees and after doing all of the self check out in the frigid cold, the truck I was assigned wouldn’t start. Completely frustrating. Fortunately, the associate had just arrived that morning. She turned what was beginning to be terrible experience, into a good one. She made sure I had a clean, working truck, which I so appreciated.
They all work as if they are the owners. You can’t ask for more than that.”
“Ryder in South Boston has been a great partner for us for the last 20 years but especially in the last year and a half with the covid pandemic. We’ve counted on Ryder more than ever with the many changes and challenges this year and Ryder, and Nick and Matt in particular always come through with solutions to our logistics needs. They’re always great to work with and great and quick responses!”
“One of the best places to rent your truck. Sean Antonson. Is really good representative Great person great customer service also Nicholas Mason it's a great dude that person is specifically is one of the sweetest funny and great employees in that particular area if you want to rent the truck fast easy and feel about a great service make sure you go pensky of Medford I'm looking for Nicholas Mason and Sean Antonson.”
“The people at the location were helpful and good at their job. The U-Haul app is a nightmare. The truck itself was falling apart. The brakes were clearly on their way out. The only saving grace to the experience were the two gentlemen who took care of me when the app failed repeatedly to check me out and check me in.”
“Exactly what I was looking for. Very friendly and knowledgable staff member. Was able to pick-up a trailer at 8:30am on a Saturday, and then drop it off after-hours closer to midnight. Overall good value.”
“I am based in Saugus and have gone to this U-Haul multiple times for various reasons. Nathan is always there to help me and has an amazing customer first mentality. I truly appreciate his help and want to give him the recognition he deserves”
“Good old fashioned customer service! Thank you Hector ?
It’s been a crazy week. Things just got a little better thanks to Hector. I have had mixed experiences with U-haul in the past. This particular location is top notch.”
“Excellent service! The on-site manager volunteered to help search for a parking sticker, which I accidentally left in the cargo van. She managed to find and keep it for me to pick up the next day.”
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“Best Rental experience in and out no long waiting and the guys at front desk was very professional and helpful and prepared to get me in and out knowing I was on a time crunch”