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“John and Zack did an amazing job unloading our heavy equipment container. We will definitely use them again for our next shipment. They came on time, dilegent, precise, and easy to work with. Very professional!”
“I recently rented a storage unit at Stor-U-Self in Woburn, MA, and the experience couldn’t have gone more smoothly. This was my first time arranging a storage space, and I wasn’t sure what to expect—but thanks to Michal, the process was easy and stress-free from start to finish.
Michal was friendly, knowledgeable, and incredibly patient, taking the time to explain everything in detail and answer all of my questions. He made sure I fully understood the rental terms, access procedures, and payment options before moving forward. His thoughtful and professional approach gave me complete confidence in my decision.
The facility itself is clean, well-maintained, and secure, with easy access and excellent organization. You can tell the staff take pride in keeping everything in top shape.
Overall, I highly recommend Stor-U-Self Woburn—especially if it’s your first time renting storage. Thanks to Michal and the team, what could have been overwhelming turned into a smooth, positive experience!”
“Great experience from start to finish! The staff was incredibly friendly, polite, and knowledgeable. At a time when customer service seems to be at an all-time low, other businesses should take notes from these guys.
Most people who come here are already dealing with the stress of car trouble, insurance claims, and everything that comes with it. They make the entire process fast, easy, and as painless as possible—all while keeping a smile on their faces. It’s refreshing to find a business that truly cares about its customers. Highly recommended!”
“We had a good experience, but what made it great was the woman who helped us. Patty is patient, kind, and friendly. She made a stressful day that much easier. I highly recommend this location. Patty is definitely an asset!”
“I had a great experience with Stor-U-Self. Mark was my main point of contact and was incredibly patient and helpful, taking the time to answer all of my questions and make sure I understood my options.
I also had the opportunity to meet Dan and Kelly, both of whom were friendly, informative, and a pleasure to work with. Dan was especially flexible in helping me find a solution that fit my needs.
Mark gave me a thorough tour of the facility, showed me the available storage unit options, and clearly explained everything. The entire process was straightforward, stress-free, and much easier than I expected.
I highly recommend Stor-U-Self to anyone looking for a clean, professional, and customer-focused storage facility.”
“My Volvo Sleeper broken down in Tewkesbury Mass. It was the 8th time with a J1939 harness problems this year, with over 4 months down in dealerships. Rick the mechanic and the service managers they actually listened to me as a driver first not the computer to trouble shoot. 1 hour later had the problem solved a short in the wire. My company has spent 10's of thousands of dollars with towing and replacement of computers, parts and labor that was never needed. The customer service from tBallard management team was awesome. If you brake down in Mass you must Ask for Ballard Truck Centers,
Many thanks to Rick the Mechanic, Bill Service Adviser and the Service manager the old guy. Its was a great mixture of old trouble shooting and new age computer plug and play mechanical expertise .
Thank you
Dr. K.T. Murphy
NFI Logistics”
“I had to rent a pick up truck for my camping trip, Hannah provided Great experience from the Pick Up to drop off. If you need a rental truck in the area. This is definitely the spot to come to!”
“Ive moved a couple times using this location and had a storage unit here for a period of time. The manager Bonnie is exceptional, and her staff follows that lead. From my experience everyone here is friendly, knowledgeable, explains the process and cares about the outcome of your experience. Would recommend coming here even if it isnt the closest location!”
“Had a great experience at this U-Haul location. Shahid went out of his way to help, and his kindness and generosity really stood out. This location is lucky to have someone like him, customer service like that makes a real difference.”
“Huge thank you to Baron at Ryder for his outstanding help after we were in an accident with a Ryder truck we rented. He truly went above and beyond to turn a very stressful situation into a manageable one. Baron helped us quickly get another rental, helped with the tow, and made sure everything was handled smoothly and efficiently. His professionalism, calm attitude, and willingness to help made all the difference. I am incredibly grateful for his support and excellent customer service!”
“Having never rented a truck myself before I was surprised at how quick and easy the process was. Both employees I worked with at the Danvers UHaul were excellent to work with and got me set up and in a truck in no time at all!”
“Gentrit was very helpful and knowledgeable with the selection of items I needed for my move. He even went above and beyond by helping me take all my boxes out to my SUV. Thank you so very much!!”
“Patti (think I spelled it right) & her team are quite simply the best. Dealing with them has been a most excellent experience. If you need storage or gear for a move, don't just consider them. Make this location & team your 1st choice.”
9AM - 5PM
124-126 Eastern Ave, Malden
Truck Rentals
“I work for a local org that deals with a variety of different storage companies. When I tell you that this was the best customer experience I've ever had, I mean it. Xavier at the front was assisting multiple people at once, efficiently and effectively helping everyone in line and getting them on their way. We will be looking in to working exclusively with U Haul storage simply because of how incredible this experience was. Thanks again.”
“Al was very helpful with my U-Haul truck rental! He went out of his way to make sure I got everything I needed. Highly recommend! (Also a great place to support local for all your hardware needs)”
“Amazing staff. I have rented from various Uhaul facilities around the country and the service we received the other day from Chris and Jahn was far superior to the service provided by any other U haul employees. They were friendly, patient, knowledgeable and helpful. They made us feel like valued customers and were so accommodating. If you need a rental in Boston, be sure to use this facility and ask for Chris and Jahn, you will not be disappointed.”
“I have rented trucks twice here to move around Cambridge twice and it has been great. If you need anything, then talk to Israel. He is a super helpful and gets it sorted out for you.”
“The customer rep was wonderful. Efficient, friendly and customer service focused. She deserves a recognition and was a big reason why my experience was very positive.”
“very helpful staff at this location. thought this was going to be the hardest part of moving, but they really made it simple. would absolutely use them again in the future.”
“Ryder in South Boston has been a great partner for us for the last 20 years but especially in the last year and a half with the covid pandemic. We’ve counted on Ryder more than ever with the many changes and challenges this year and Ryder, and Nick and Matt in particular always come through with solutions to our logistics needs. They’re always great to work with and great and quick responses!”
“My experience with U-Haul Moving & Storage Of Danvers was absolutely fantastic, and it's all thanks to Tatiyanna.
Initially, there was a very minor hiccup with my reservation – a small oversight that honestly could have happened anywhere. However, what happened next is what truly sets this location apart and makes Tatiyanna a customer service superstar.
Instead of brushing it off, Tatiyanna immediately took ownership of the situation. She was incredibly apologetic, genuinely concerned about the inconvenience, and sprang into action to find a solution. And let me tell you, she didn't just fix the problem; she went above and beyond.
Tatiyanna not only resolved the reservation issue quickly and efficiently, but she also provided ample reimbursement and provided assistance the rest of the day to ease my move in. Her willingness to go the extra mile truly blew me away.
What impressed me most was Tatiyanna's genuine care and commitment to ensuring my complete satisfaction. She was professional, friendly, and incredibly proactive. It's clear that she takes immense pride in her work and truly values her customers.
Honestly, I was prepared for a bit of a headache when the initial issue arose, but Tatiyanna turned the entire experience into a positive one. Because of her exceptional service, I will not only be a loyal customer of U-Haul Moving & Storage Of Danvers but will also enthusiastically recommend it to anyone in need of storage.
Tatiyanna is the epitome of customer service. She is a true asset to your company, and I hope her dedication and outstanding work are recognized. Thank you, Tatiyanna, for turning a potential frustration into an exemplary customer experience!”
“The associates at this location were the best I’ve experienced. After my rental, I went into the store for more boxes. I heard one client, who was on the phone, ask if the lines were recorded because he wanted whomever was listening to know the associate deserved a raise. I concur.
It was 19 degrees and after doing all of the self check out in the frigid cold, the truck I was assigned wouldn’t start. Completely frustrating. Fortunately, the associate had just arrived that morning. She turned what was beginning to be terrible experience, into a good one. She made sure I had a clean, working truck, which I so appreciated.
They all work as if they are the owners. You can’t ask for more than that.”
“Exactly what I was looking for. Very friendly and knowledgable staff member. Was able to pick-up a trailer at 8:30am on a Saturday, and then drop it off after-hours closer to midnight. Overall good value.”
“Big nice moving trucks. Good people working here too. Made all the transactions easy. They have lots of supplies on site, and rental pads too. Drop off after hours on site. Quote was spot on. I like this place and can definitely recommend them. Right off the fellsway, getting on the freeway after picking up was really easy.”
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“Best Rental experience in and out no long waiting and the guys at front desk was very professional and helpful and prepared to get me in and out knowing I was on a time crunch”