StonehamBank is dedicated to providing excellent customer service and building trust within the community. Customers appreciate the friendly and knowledgeable staff who go above and beyond to ensure a positive banking experience. One reviewer highlighted the helpfulness of employees in setting up a fraud account, while others praised the quick and efficient service for depositing E Bonds. The bank's fraud department is proactive, as noted by a customer who received a call about an unusual charge on their account, leading to a swift resolution. Customers also commend the thoroughness of the staff, who take the time to explain important banking practices. Overall, StonehamBank is seen as a reliable financial partner, committed to achieving common financial goals and providing a welcoming atmosphere.
I have been banking with Stoneham bank for decades. The banking staff know be my name. I have been working with Wilfred Smyly since 2005 to handle my investments.
November 2023
Stay a way Violeta Leanco, manager is the most unprofessional and rudest, her attitude is not acceptable. She thinks she owns this Stoneham branch. She raised her voice and spoke to me as if she is a dictator and I'm a slave. Unbelievable and sad. I rate 0 starts.
September 2023
Always friendly and great early morning hours so I can get my banking done before work.
