StonehamBank is dedicated to providing excellent customer service and building trust within the community. Customers appreciate the friendly and knowledgeable staff who go above and beyond to ensure a positive banking experience. One reviewer highlighted the helpfulness of employees in setting up a fraud account, while others praised the quick and efficient service for depositing E Bonds. The bank's fraud department is proactive, as noted by a customer who received a call about an unusual charge on their account, leading to a swift resolution. Customers also commend the thoroughness of the staff, who take the time to explain important banking practices. Overall, StonehamBank is seen as a reliable financial partner, committed to achieving common financial goals and providing a welcoming atmosphere.
Loan officer Tyler Hanlon: friendly, knowledgeable, patient, and great. Much appreciated.
February 2024
I have been banking with Stoneham bank for decades. The banking staff know be my name. I have been working with Wilfred Smyly since 2005 to handle my investments.
September 2023
Always friendly and great early morning hours so I can get my banking done before work.
