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November 2025 by charles papasodoro
Staff friendly, knowledgeable and friendly etc.
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June 2025 by Morning Star
Normally I love the paper store and usually shop the ones closer to my home. Today, I ventured 40 min to this location in Stoneham because they had something that could only be picked up in store. Got there, found the item and brought it to the register to pay. The price of the item in the store was showing $20 more expensive than the price of it online. They were ready to charge me the more expensive price until I mentioned I could just place the order for the thing online (in front of them) and “pick it up in the store”. 🤦♀️ after a bit of back and forth, finally they agreed to honor the price online. Incredible! It’s not like it was an online only deal. The item couldn’t be shipped for some reason so it had to be picked up in store! Beware as they will try to overcharge you!
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October 2024 by D C
I love the Paper Store but today we walked into this location at 4:48 and this petite older woman with long ash blonde hair power walked to the entrance and told my and my daughter and another mom with her 3 children the store was shutting at 5 and the cash register won’t work after that while ushering us physically to leave. The tone used was terrible and we felt so unwelcome that my 18 year old wanted to immediately leave and became nervous. I said “ok we will leave at 5 then.” We walked passed her to look at the Jelly Cats and it was just so weird- never had I experienced this in the Paper Store. Poor management here. If a staff member doesn’t want to work on a Sunday and encourages people to not come in 12 mins before close they should not be here to work. She lost my $90 Jelly Cat sale and the other mother was also so upset by how rude she was to them she also left.
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September 2024 by Ollie
One is the better paper stores in the area. Very nice staff and always well stocked and clean. Staff has gone above and beyond numerous times for me. The shopping plaza is very nice and has a lot of good stores.
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July 2024 by Judith Marks
I always find something interesting and unique here. Great place for gift shopping.
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June 2024 by John Duffy
Great store. Inventory is always changing. Fun place to shop.
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March 2024 by Tracy M
Two people for a very busy store. Not all items were price marked. Only 1 person at the register, gift wrapping, etc. I'm usually greeted when I come in the store, but that didn't happen today because not enough workers. I wanted to get a little gift along with card, but line to register was so slow, I decided to go elsewhere. Time to find another paper store. Even if I have to drive a little further.
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November 2022 by LoveYouToo L.
Had a great experience here when looking for boxes for some rather large gifts (boxes used for bowls and/or vases). Angie was super helpful! She showed me the type box available, and even put it together for me, and when I went to get the item and tried it, it worked perfectly! I felt so happy to find these boxes, and bought several. Angie was friendly and very customer service oriented which I really appreciated. Karen also was helpful at checkout. Although I didn't look around too much on this visit, the store seems loaded with nice gift items! I highly recommend this Paper Store. Kudos to their outstanding staff!
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August 2022 by Melissa Hernandez
It's a great place to get note cards paper notes
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November 2021 by Ellen
Too small, scant merchandise, what was there crowded out the aisles. Not too easy to browse...
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November 2021 by Ellen C
Too small, scant merchandise, what was there crowded out the aisles. Not too easy to browse...
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January 2021 by Robert Fopiano
Gift shop. Not high-end but not cheesy.
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January 2021 by Ellen Cataldo
Too small, scant merchandise, what was there crowded out the aisles. Not to easy to browse...
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July 2020 by Diane Crawford
Love this place, everyone is so nice and helpful
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November 2019 by Bayoan Martinez-Yung (Bido)
Great area, near Marshalls and in front of Target
