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October 2023 by Terese M.
A great and honest business had a battery replaced 4 weeks ago for my watch stopped working and they gave me my money back for the battery replacement without any hassle i would use them again .No questions asked thank you............Vinny Mcinnis
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September 2023 by Wyatt Priwall
Ordered my first of probably many swiss watches from The Watchmaker (A Mido Ocean Star GMT). Friendly people and great service, took only 3 business days for the watch to get to the store. They adjusted my bracelet for a proper fit and even set the time for me. Will definitely be back to look at my next piece.
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September 2023 by rjdorrance
Excellent work every time i bring him work.Fair price for the work done.. He works alone so other than a battery charge you might have to wait a day or two…
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August 2023 by Steve Tanney
I called with a question about an Oris watch I have. They were able to get back to me in a short period of time about a compatible strap for my Aquis 400. I live in New York and did this all over email/phone. They were able to order straps directly from Switzerland for me and have them to me in under the 30 days they thought it might take. I would purchasefrom them again. Thank you.
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July 2023 by anesta h.
This morning I visited a watch shop repair business : The Watchman in Stoneham MA on Main St.. It left me absolutely delighted with their service and attention to my issues. I had three watches that needed to be repaired or set. They were WONDERFUL! From the moment I stepped in I could tell they were a cut above the rest. The staff at this establishment were incredibly honest. Their establishment left me feeling good! . Truly attentive, making my experience very memorable. I will take my business there ALWAYS. It's nice to experience. I am grateful for that old school HONEST business service which still exists. BIG KUDOS!
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July 2023 by Google user
I called with a question about an Oris watch I have. They were able to get back to me in a short period of time about a compatible strap for my Aquis 400. I live in New York and did this all over email/phone. They were able to order straps directly from Switzerland for me and have them to me in under the 30 days they thought it might take. I would purchase from them again. Thank you.
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June 2023 by Tom
If you are looking for watch service, to purchase your first watch, or add to your collection, look no further than The Watchmaker in Stoneham, MA.I was fortunate enough to stumble upon The Watchmaker while searching for a limited edition watch. The Watchmaker was listed as the only Authorized Dealer in the area for this particular brand. Upon visiting their web site, it also just so happen to be that they were hosting their first ever After Hours event back in April.The event was a blast. From the moment I arrived, I was greeted by the owner and founders son, Dave. Dave was a gracious host as he immediately offered me a beverage, which I happily accepted and enjoyed while we talked shop. Dave, his associates, and the patrons at the shop were all brimming with passion and knowledge for the craft of watches. It was a stellar event, and should Dave host another I would highly recommend any and all of my fellow watch enthusiasts to mark it on their calendars.Event aside, Dave maintains an outstanding showroom of reasonably-priced, high-quality Swiss and Japanese watches from widely respected brands. Moreover, everyone on his staff is equipped with near-encyclical knowledge of the watches they carry. This means that every visit to The Watchmaker, you will be getting your money’s worth in knowledge, in addition to some of the finest watches-for-your-money out there!Ultimately, I walked out of my first visit to the Watchmaker energized, more informed, and a few bucks poorer because I couldn’t resist the temptation to check-off not 1, but 2 watches off my wishlist!I am grateful for The Watchmakers commitment to second-to-none quality service and thoughtfully curated assortment of quality products that they carry. They have most certainly earned a returning customer in me, and I look forward to future visits, as I check more watches off my wishlist, for years to come!
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January 2023 by Scott George
I've sent in multiple watches for repair over the years. I recently sent in my wive's Amber wrist watch and came back working again and looking beautiful as ever. Thanks once again
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December 2022 by Mark Tonello
The owner Dave, could not have been more obliging to make me a happy customer. Manufacturer sent the last strap in inventory made for my Swiss Army 2003 watch but it did not fit. He then took the time to go through his entire inventory to find a strap to fit a very unique size. Dave got it done and for a fraction of the original Swiss Army cost of their own strap.
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December 2022 by Steve Saxe
Brad and G and G are really the best. My Aquanot is awesome!
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October 2022 by Curtis Price
Great experience!! Could not get my local AD to help with a replacement strap for my Oris. Called and had no issue with getting what I needed. Shipped it out quick and its installed and looks great on the watch. You have earned my business. Thanks again
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September 2022 by jonathan ortiz
Excellent service help me out with my first watch Would recommend.
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August 2022 by Parker Siddall
Purchased an item from their website. Was notified later that the website didn't represent their actual inventory and that I would need to wait a minimum of two months to receive the item I purchased or I could request a refund. They were timely and offered a quick refund upon my request.
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July 2022 by Liz K.
Top notch repair shop! I have brought several Swiss watches here for maintenance through the years. Every employee I have encountered has been knowledgeable, professional, and helpful. David, the owner, has always taken time to educate me about my watches. He is steadfast in making sure I get the repairs I need without scheduling anything that is excessive or unwarranted. If your top priority is to find a rock-bottom price for a battery change, this is not your place. But if you want your watch to be serviced by knowledgeable experts who work to make sure you pay nothing more than a fair price, look no further.
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February 2022 by Charles Hall
I needed a part for a very old watch and they had it. Then they sent it to me in Florida-FOR FREE! Great people doing business the old fashioned way!