Understaffed. During their busy times there is still only two windows open. Always a long line.But when you do get seen they are very nice and helpful. No problems with the stagf they currently have.
October 2021
I visited Citizen bank at 601 Washington street and in less than 5 minutes the translation of my daughter birth certificate was notarize by a nice person named Chris.. Kudos to Chris and Citizen bank for your kindness and great customer service
June 2021
Great customer service, very nice and helpful staff at this branch. Many thanks to Nery who provided us with a smooth and quick Notary Public service couple of days ago. As well many thanks to Chris who always willing to help at a heartbeat