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September 2023 by Merlaine Bastien
The person at the cashier charged me for 8 items while I only bought 7. I tried to tell and show her the mistake but she couldn’t understand. She didn’t understand English, I asked for the supervisor and she said that she was the supervisor and she was so rude. She kept on arguing with me until another customer showed her that she did really charge me for one of the items twice. Despite seeing her mistake she was still upset at me. That was so embarrassing. This business needs to hire people who understand a little bit of English and know how to talk to customers
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September 2023 by Sabria Riley
Recently I've been to this particular store twice and I've always gotten rude treatment from the two females at the register the first time was an older Hispanic woman I believe she was,she was speaking another language to me but very harshly for no reason and the second time I went in there which was also recently the lady rang up my item pretty much sat it at the counter and I asked for a bag and she threw the bag at me on the counter I stood there just staring at her and she was also on the phone talking I stood there until she handed me the bag they need to train their workers
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May 2023 by John Brandon
I come to this store all the time and it seems like nobody cares for the customers except Ariana and Michelle. They are always so helpful. Ariana just makes the store so much more lively with her music and personality. Michelle is an amazing person.
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May 2023 by Dale Snow
I went into this store on 4/3/23 to purchase the Shamrock Half and Half. The shelf price was $3.65. I went to the register and it rang up for $3.95. I told the sales clerk that the price is wrong and she could not speak english well or would she go look on the shelf to confirm what I was saying was true. I told her there was no sign on the shelf showing the $3.95 only $3.65 and by law she needed to honor that. She refused stating she could not. Her English was terrible as well and kept stating the manager was not here. How could you have staff working that their english is not good and no one working with them to help out in the store?This problem should be looked into.
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February 2023 by Luis JLLandscaping
Change your store hours on website. Every time Ingo to store the store is closed earlier than what is posted , also I have gone like middle of day and four or to be locked. If someone is using the bathroom facilities at least post a notice on door.
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October 2022 by cheryl hayes
Disorganized! Management you should NOT have employees alone who cannot speak English. How frustrating for employee and customers who attempt to explain an error, price difference, charges etc. Also you need to honor your prices listed and $5 off on Saturdays for charges over $25 but doesn’t come off of the total with your phone # . Honor it.!! Been going to this store for years and have seen tremendous turnover. Since your renovations store has gone down hill. Any good family dollars out there that are clean and organized?? Sadly unsatisfied customer.
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October 2022 by Not S.
They never open on time today is 10/3/22 I've gone there 4 times today starting at 8am ,830am then 9am now 930am and the lights are on a line of people waiting to get in and everyone is unloading trucks out back screw the customers who needs them. BBB is next to find out what their deal is.if you can't open on time give up the retail space for another business who will.
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March 2022 by Karen
Great store for those things that are the same but cost so much more, even though they did raise the prices on everything to just about .25, but its still worth the trip.
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March 2022 by Brandi Thompson
My Job love it
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October 2021 by Queen Michou
I went in to the store this morning manager Chris was yelling at a female employee, using a lot of profanity while they were customers shopping at the store everyone stop to look some walked out, then store manager stormed Female employee was crying and shaking . this scene was extremely offensive and disturbing. I asked the employee if she was okay? when store manager Chris came back to the store I told him the way he treating his employee is not right, he told me to mind my business. I told him to I am a woman so that is not okay to treat anyone like this. He told me and another customer who witness what had happened to get out or he will call the police and have us thrown out. I have never been so humiliated. I told him to call the police. No one should be treated like this. Family Dollar should really pay attention to who they employed especially in a management roll. The district manager is Eric Hensley I plan on making a formal complaint.
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September 2021 by Khai N
Not open at 8am
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August 2021 by Reeda Reeda
Day 4 of them not having toothpaste, toothbrushes or mouthwash wash. Total waste of time coming here!! They are hardly ever stocked!
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June 2021 by J Falk
It's ok
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April 2021 by The KJ friends !!
I went in to the store this morning manager Chris was yelling at a female employee, using a lot of profanity while they were customers shopping at the store everyone stop to look some walked out, then store manager stormed Female employee was crying and shaking . this scene was extremely offensive and disturbing. I asked the employee if she was okay? when store manager Chris came back to the store I told him the way he treating his employee is not right, he told me to mind my business. I told him to I am a woman so that is not okay to treat anyone like this. He told me and another customer who witness what had happened to get out or he will call the police and have us thrown out. I have never been so humiliated. I told him to call the police. No one should be treated like this. Family Dollar should really pay attention to who they employed especially in a management roll. The district manager is Eric Hensley I plan on making a formal complaint.
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April 2021 by Sally connolly
Found some beautiful contact paper to do the linen closet beautiful design