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April 2023 by Buster F
I have been purchasing batting gloves for 30 years from this company. For the past 10 years they have been custom. Franklin Sports has excellent customer service. I just read the single review on here and it is amazing how ridiculous people are today. Totally unfair and Franklin's explanation makes perfect sense. "we count days differently"????? Complete joke of a response from the reviewer. Let me tell you about my experience. Anytime...ANYTIME I have an issue with my gloves I email the company with a photo and they resolve it right away. There have only been a few of those. They are also very quick to respond. The guys are super. I am capable of understanding how days and weeks work in the real world. I am capable of waiting the six weeks for the gloves to ship because that is the expectation level the company sets.
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January 2023 by Pa nda
Excellent, excellent, excellent!Always go with the best![Pickleball]
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August 2022 by Walter Snedeker
I purchased a Franklin Sports pickleball tote bag back in November 2020. Recently the zipper on the large compartment fell apart and I was unable to repair it. I really liked the tote so even though it was well over 1 year old I contacted Franklin Sports to inquire about my options. THEY REPLACED THE TOTE! Talk about GREAT customer service!! WOW!!
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July 2022 by Ronnie Canham
I can invest my last dollar with only one person and that's Mrs jennifer smith who prove to be the most honest and trustworthy Expert trader. she's the best account manager I have ever known or heard of.
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July 2022 by Kelven Da Luda
Mrs jennifer smith is a very professional and extremely hard working Forex manager. She puts her clients needs as #1, she is very responsive and gives expert advice throughout the trading process. I have invested and also made multiple withdrawal with Mrs jennifer smith and would highly recommend her as the best forex manager on the block do yourself well and contact her.
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July 2022 by Victoire Muhindo
I must confess that surely she is a skilled professional trader and the best among all, as her clients all said, I saw so many positive reviews about Mrs. Emilia William, and she managed my account after I Invested $1000 and got a successful withdrawal of $10,200 within few days of my investment, "It always seems impossible until it’s done" with Mrs. Emilia William your hard-earned money is 100% secured/safe You can contact her via
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January 2022 by Katie Givens
I purchased a right-handed glove from Amazon as a gift and they sent me a left-handed one. I didn't notice until after their acceptable return date. They would not do anything about it, so I contacted Franklin Sports. They immediately sent me a replacement glove!
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October 2021 by Mary Vesloski
I purchased a tether ball set. the ball was missing. I emailed the company and within 48 hours I had a ball from them. so happy with the customer service and the quality of the product.
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September 2021 by Lauren Hoffer
What a terrible experience. I purchased the Pickleball Markers. They were all curled up. No response from customer service. No call backs. Don't bother dealing with this company. VERY POOR. They don't care about customer service.
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July 2021 by Jackie Healy
My son’s pop rocket broke, I emailed the company and they responded quickly and sent a new pop rocket within the same week. We had a positive experience with customer service.
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July 2021 by Karen Roberts
Volleyball Net and Ball Beach fun
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June 2021 by Kent Roberts
Franklin tennis balls come out of the package flat. These should not be recognized as actual tennis balls except that they are yellow and the size of tennis balls. I actually found a ball at the court that was completely weathered/flat to check how bad the brand-new Franklin balls are. Dropped from shoulder level, the Franklin won by about half an inch.
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April 2021 by Austin Malone
Horrible shipping speed. Horrible customer service , can’t get a response it seems. Ordered a batting glove display case that hasn’t even been picked up by USPS. It’s been over a week! Only response I got was “if it’s lost we replace it” how do you determine it’s lost?
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March 2021 by Leslie Terry
I purchased Franklin Sport Pickleball Sling Bag through Amazon on December 1, 2020. I play pickleball 3-4 times a week and found the bag great. It holds everything that I need for pickleball as well as my phone, glasses, & wallet, and it lightweight making it very comfortable to carry.Unfortunately, last week, I noticed that the smaller, front pocket had ripped along the zipper. It appeared to have been stitched too close to fabric and therefore faulty. I felt that a bag should last longer than a few months so I immediately sent an email to Customer Services as well as photos showing the rip. My email was sent in the evening after work hours. Much to my surprise, I received a response the next day! All that was requested of me was that I send them a photo of my order from Amazon. They explained it would arrive at my home in approximately one week. Again, much to my surprise, it arrived after 3 days!I highly recommend this company. The integrity of a company and its willingness to stand behind their products is very important to me. Franklin Sports is that type of company. I will continue to support them and so should you!L. Terry
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March 2021 by Leslie T.
When you can give a Shout Out to a company for exceptional customer service, I think it's important to do! I purchased Franklin Sports Pickleball Sling Bag through Amazon on December 1, 2020. I play pickleball 3-4 times a week and found the bag great. It holds everything that I need for pickleball as well as my phone, glasses, & wallet, and it lightweight making it very comfortable to carry. Unfortunately, last week, I noticed that the smaller, front pocket had ripped 4 inches along the zipper. It appeared to have been stitched too close to the fabric and therefore faulty. I felt that a bag should last longer than a few months so I immediately sent an email to Customer Services as well as photos showing the rip. My email was sent in the evening after work hours. Much to my surprise, I received a response the next day! All that was requested of me was that I send them a photo of my order from Amazon. They explained it would arrive at my home in approximately one week. Again, much to my surprise, it arrived after 3 days! I highly recommend this company. The integrity of a company and its willingness to stand behind its products are very important to me. Franklin Sports is that type of company. I will continue to support them! - Leslie T.
