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July 2024 by Rob Hyssong
Despite being in the middle of a remodel, I was very impressed with the selection, layout/presentation of the products and with the price! And the food was good too. Recommended.
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July 2024 by Doris Vat
Nice first time visit, but lack of clear information when you get in.
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July 2024 by V P
Delivery was an absolute nightmare, would give 0 stars if it was an option. They rescheduled 3 times, that’s 3 days I had to either take days off work or ask relatives to wait around in my apartment the whole day. When it finally did come a month late, they went to the wrong address and were late even that day. In addition, when my 60 year old mother-in-law met them at the lobby to escort the drivers up to the apartment for the “in-home delivery” IKEA guarantees, they left the king size mattress with her in the lobby insisting she could handle it, even after she told them it was too heavy for her. Absolutely pathetic and sickening experience, will not be conducting business with IKEA Stoughton under any future circumstances and I encourage you to spare yourself the headache
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July 2024 by I M
Customer service at the return area is the best employees at Ikea. Floor staff is very rude, lacks knowledge, and you can't find them anywhere when you need them. Prices are expensive for the cheap products that you are buying.
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July 2024 by cheryl c.
I brought my Grandkids with me today, to IKEA to purchase some kitchen ware
and I paid for it with cash and then we walked over to the food court to order on the screen hotdogs, ice cream, drinks and Ikea's famous cinnamon buns only to find out that IKEA food court doesn't accept Cash and so, we left Ikea and drove over to Costco and brought from their food court pizza, hotdogs, drinks and their famous ice crean sundaes and paid for it with Cash.
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July 2024 by arturo montes
Great Store
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July 2024 by Mohamed Chaib
They had me waiting in 90 degrees heat for 30 minutes.very unprofessional delivery service rude and lazy. I’m done with this Swedish company.
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July 2024 by B.F. Maine
Much of the showroom is under construction.
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July 2024 by Dragon RI
I bought a loft bed which was delivered to my home. The instructions that came with it skipped a few steps so it took me over 6 hours to assemble the bed because I had to take it apart 2x. Some of the rails were pretty scratched up and one of them was bent. The stuff is very cheap and not at all worth what I paid for it.
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July 2024 by Phil Foskitt (PGF)
Ordered closet system on June 6th.
Three separate delivery windows missed.
Three phone calls to customer service on hold for 30 or more minutes.
July 9th order cancelled by IKEA without explanation.
July 12th still waiting for refund.
Huge company poor customer service! No more IKEA for us!
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July 2024 by Quadrillion01
Currently they are doing major renovations, which are supposed to be completed by the end of July 2024. But because of the construction, lots of good sales.
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July 2024 by d359
A great place to browse
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July 2024 by Cris
Store is a bit of a mess and hard to navigate due to construction but staff was helpful.
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July 2024 by Ann Rosa
If you have a small area in your home that needs a cabinet or shelves or even furniture, IKEA just might have what you are looking for with very reasonable prices. Furniture, linens, kid items, and even a spot to sit and have a nice lunch for a reasonable price.
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July 2024 by Lav Miteouamigoukoue
Came to look at shelves and bought over $200 of other stuff instead.
Its super confusing but hopefully will be easier to navigate after the remodel.
.... currently, the Store is a 1 way maze,
& i accidently grabbed the floor model chair cushion so didn't get to buy it? Lol... ok....
I got lost several times and had 2 other people even ask me how to exit the store.
I hated the store but the stuff I got I like
