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March 2024 by Sabria Riley
I went in today around 4 pm, most of the empty tables were dirty, the young lady taking my order she was giving me my cup for my drink and after handling the tip cup and touching the change I had to tell her to put on new gloves and give me a new cup after she's putting her hand around the top of my cup after playing with the tip cup, the onion soup was not good, I don't eat there often but I don't remember Panera being that way at this location
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January 2024 by Louis Steinberg
Good Mac and cheese!
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January 2024 by Evan Welch
Not the best Panera. Men's restroom had zero soap. Women's restroom had zero towels. Coffee was not hot. Was texted that the food was ready, but it took 10 more minutes. Manager seemed to be trying BUT what the heck is everyone else who works here doing?!
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January 2024 by Kathy F
Had a gift card and wasn't
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January 2024 by Akhere Enobakhare
Great
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January 2024 by Rachid khatib
One person at the cashier and serving at the same time which make long wait just to pay for 2 hot coffee and ice tea and at the end we put our drinks in the trash it was the worst coffee I ever
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January 2024 by Chris Powers
Terrible service. Waited 30 minutes for a mangi smoothie, while the people working were playing around and goofing off
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January 2024 by Scott
Delicious foods and choices. ☺️
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January 2024 by Rob Ouzounian
This is one of the better Panera Breads in the area. I've eaten here about a dozen times, and it's always a good experience. Also the drive through is massively convenient.
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January 2024 by Pamela Bourque
Waited for over 30 minutes in drive thru in Stoughton. Ridiculous! Never again!
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January 2024 by Monica Renaud
Took 20 minutes to get a Chai? ?♀️ Kitchen seems to be unorganized and a mess.
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January 2024 by Eric Westcott
They never put my rapid pickup order out. I had to wait 20 minutes after it was supposed to be ready to even be able to talk to someone, who found it just sitting behind the counter, with other orders that they didn't bother to put out.
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December 2023 by Faith P.
Wish I could put zero stars , the customer experience I had here was the worst experience I've had in a restaurant in a very long time . I had went through the drive through as where I live doesn't have one so I thought it would be a cool experience to see . Our order Took about 20 minutes but we were in no rush and we were letting them take the time thinking we would have exactly what we ordered. We order two duets that are 7.99 each only to get to the window and pay $27!!!. We paid and were waiting for the receipt only to actually never get one in the end . We went inside to discuss our concerns only for the general manager to come up , very checked out in her department and tell us over and over again how she will just refund the $8 . Acting like it was a petty amount the lack of professionalism this woman had makes me concern who Panera puts in leadership roles. My sandwich was made wrong and when I let them know they couldn't remake it rather just give me all the toppings they forgot . The atmosphere was very unwelcoming with the staff here that make you feel like you did something wrong and it's strange to say being right near the highway you would expect they see a lot people each day and would have a better I can help attitude. This is straight up sad , Panera please do better and switch out the GM!!
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December 2023 by Maria Jardim
I would like to say I love this place but they are always shortstaffed, and I have walked out more than once unfortunately because the re ewas noine at the counter to help
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November 2023 by Tiance Tillman
Poor service. No customer service help. Food sucks as well. If you need assistance, you must speak up and ask someone. I'd not they will ignore you and walk right by you as you wait in line. I would highly recommend not coming to this location!
