-
January 2024 by John S.
DO NOT BUY A CAR HERE! You have been warned. My 18 year old son bought an inexpensive car from them. I know you kind of role the dice when you buy an inexpensive car. However, negligence on their part was not expected. When we signed the contract, we agreed that the dealership was going to top off the fluids before he picked up the car. When we arrived to pick up the car, there was 1/8 of a tank of gas. They said, they don't put gas in the cars. Whatever, we moved on. A few days later, my son had major issues with the engine. He brought the car to a garage that he knows the owner. They could not diagnose the issue. Then he had the car towed to another garage to be looked at. They determined that the wrong antifreeze was put in the car and it ate away at the rubber hoses, causing little rubber particles to enter and crack the radiator. He ended up paying $688.22 for the fix (because the first garage did not charge him for anything besides the tow). Platinum Auto Sales said they would pay half of the repair bill. However, when we went to get the check, they refused to pay any of the tow to the garage. So they ended up paying 39% of the bill, not half. Then he insisted that he put the right antifreeze in the car because he used the antifreeze that is for European cars. This is not a European car. These people try to scam their way into selling cars, sell cars they know have problems, and don't stick to their word after being confronted. Stay away!
-
December 2023 by Evelyn Garcia
I had a great experience buying a car from here. So far I've had the car since October and no issues. They're very friendly and accommodating. Definitely get the warranty if you can just in case you never know.
-
December 2023 by Mikey
DO NOT BUY A CAR HERE! Business is very unprofessional, bought a car here a few months back (X5 2011) and it was a lemon basically right after buying it. Suspension was messed up, windshield wipers not working, and more problems worth thousands of dollars in repairs. They lied acting like the car was fully ready and no issues but it was full of issues. Absolute clown of a business don’t go here and super rude in terms of customer service.
-
December 2023 by Willy Correa
Bought a Jeep Grand Cherokee from them for my wife. Was first met by Aly when I showed up to look at the car, he was pretty straightforward and handled me the keys so I could test drive the car. Next day went by with my wife and when we agreed on the vehicle I was met by Onur who was really helpful.Something to mention is that when we were negotiating Aly (not Onur) offered a 3 month complimentary warranty and when we closed the deal upon closing the promise was honored. Same as when the car keyfob was not working he promised to fix it and did it. The car is exactly the one I inspected (it was not a 0km car ) so I negotiated based on conditions. So far no surprises, but again I did my own inspection prior to buy. So far no complains and everything went smooth.If you are thinking on buying a car here (or in any other place) make sure you do your homework before buying, keep in mind they are used vehicles and anything can happend and necessarily it's not the dealers fault.Car had some minor cosmetic issues but were reflected on the price.It was my first time on that place and I dont know nobody on that place this is just my honest honest and unbiased review.
-
December 2023 by Welton Lopes
Everything from beginning to finish was very smooth. Easy to deal with customersParchased an 2016 BMW. Car run smooth. Brake was changed the before I came to pick up the. Really good business.Thank you!
-
December 2023 by GS S
Sunday is not a good day to go there.very bad customer service and rude.I feel theaded getting the car from here.if is not because my daughter like the carI will not talk to them at all.The person who helping us on Wednesday was very niceand that was the star for.we couldn't find the second keys at first so I asked the other guyHe come out and look at me and said " whatever is in the car is it.. if there is 5 keys it will be in the car, if there is one it is only one DO YOU UNDERSTAND WHAT I SAYING !!!He put maybe 1 quart of oil in the tank for me to just take the car out from their shophead light was out while we drove the car back.I had to change the air & cabin air filterI also did transmission flush..So think twice before you going to do business with this 2 ..I don’t think they deserved it
-
November 2023 by Hasan Ali ŞANLI
I was looking mid size vehicle. I found this place with a recommendation from a friend. Mustafa was very helpfull, polite and informative. At the end i bought a Toyota Sequoia. It was very smooth experience. Thank you all.
-
November 2023 by GS Sanprasert
Sunday is not a good day to go there.very bad customer service and rude.I feel theaded getting the car from here.if is not because my daughter like the carI will not talk to them at all.The person who helping us on Wednesday was very niceand that was the star for.we couldn't find the second keys at first so I asked the other guyHe come out and look at me and said " whatever is in the car is it.. if there is 5 keys it will be in the car, if there is one it is only one DO YOU UNDERSTAND WHAT I SAYING !!!He put maybe 1 quart of oil in the tank for me to just take the car out from their shophead light was out while we drove the car back.I had to change the air & cabin air filterI also did transmission flush..So think twice before you going to do business with this 2 ..I don’t think they deserved it
-
November 2023 by Anthony Welchman
I must say, I just purchased a vehicle from this place 2011 Yukon XL Denali, and it is mint!!! , Best car I have ever purchased, The people who work here were GREAT, Honestly doing ALL my research vehicle searching I gave this place a chance and I couldn't be more happier!! This place had the best prices for used vehicles any where around, I traveled 1 hour to come to this store (I'm from Rhode Island) Because of how great the prices they advertised, they accommodated all my needs ,even gave me a better place to go for financing and was easily approved, they even filled up the gas for me all the way to full , I was super glad I stumbled upon this place and I must say it again I couldn't be more happier with the experience i had every employee was beyond helpful , i had just totaled my old truck in a rollover crash and i shouldn't be alive, their lot is filled with very nice cars&trucks at a very cheap price!! , if you don't go here to purchase a car or finance a car then you went to the wrong place because this is the ONLY place you should go for a used vehicle!!, Thank you to all at Platinum Car Sales , and I will say if you think this is a fake review find me on Facebook and message me same name I'm real and this is a real review ?? I Will definitely be back here again and also refer people to come here as much as I can!
-
November 2023 by Jennifer Brito
Sold me a car that should never have passed inspection. Tried to make it like it was my fault. Frozen brakes, rotted frame, exhaust held on by putty. No wonder they offer to get it inspected. Had to go through the RMV to get it fixed.
-
November 2023 by Suthasinee S.
Sunday is not a good day to go there those 2 sale man that I deal with is the worse sale I ever met. the person that I met on Wednesday was very polite and helpful and that another star is for we went to pick up the car mister nice guy bring the car up for us and I asked about how many key that come with the car... he said 2 and it's in the car..we couldn't found at first so I went back inside and the worse guy look at me and said " whatever is in the car is it.. if there is 5 it will be in the car, if there is one it is only one DO YOU UNDERSTAND WHAT I SAYING on our way home driver side headlight just went off while driving, hopefully there is nothing else wrong with the car, luckily you that I can do lot of stuffs for the car myself so I can make it work.Warning specially someone that do not have knowledge about cars this is not a place you will get you or your family next car go to the better place with someone that you can trust
-
November 2023 by David Waters
I was recently in the market for a car. The had a couple of Toyota Highlanders, which was exactly what I was looking for. The negotiations went smoothly and I feel like I got a fair deal. I am happy with the car. I would recommend Platinum for a good selection of used car.
-
November 2023 by Yamil Pirela
Great customer service, no haggle. I appreciate the customer service and was great with taking care of all the paperwork. Definitely no complaints and of course have great cars! Thank you
-
October 2023 by Birankar Birankar
I am so happy to share my experience. I bought my second car here and employee was so helpful and kind especially “Abdurrahman”. Thank you for everything guys.
-
October 2023 by Eunoia FineArt
Bought a Prius, excellent service. I am getting crazy good gas mileage on this car too. Very happy with the purchase.
