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January 2024 by Tonya Brooks
If you have African-American natural hair, and are looking for hair products, you may want to take your money elsewhere. I was pleased to find that there is a Sephora in Stoughton, so tonight I stopped by specifically to shop for deep conditioners for my hair type. I saw nothing that works for my specific hair type, I asked one of the staff at the location to please direct me to where the African-American hair products were. She thought about it for a full minute, then informed me ”at this location, we don’t have any products made by African-Americans” and that I can try a larger Sephora store. I asked her why they didn’t have any products for my hair type since this particular Kohl’s location attracts a lot of diverse clientele, particularly African-Americans and she stated that “this (Sephora) location is not Kohl’s, it is Sephora in Kohl’s”. ? . In other words, they are not seeking to attract people like me, and don’t care who a large percentage of clientele are that frequent the Kohl’s location that they are literally inside of??♀️ - I guess they don’t serve certain people.
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January 2024 by Cel Dua
Terrible customer service! The staffs show no desire to assist. This shop is close to my house, but sadly, I prefer to go elsewhere.
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December 2023 by Green Green
They need more staff everytime I go in there they only have one person and the poor thing is stuck at the register. There is never anyone to help you.
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December 2023 by Timm
Front sales supervisor was very rude, had a question about price matching and received distasteful back lash.
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September 2023 by Nancylee Brown
Nice atmosphere and lots of beautiful products for healthy living
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August 2023 by Taylor Parkin
There was a red haired gothic looking chick who didnt want to help my friend and I. We asked her to open the understock and she didnt want to and we had to ask her twice. Her and her co worker kept looking at us.
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March 2023 by This Girl
Horrible customers service. Staff member ignored to acknowledge a customer even after I had to fine her and asked help. Long story short, she never came to help.
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November 2022 by Tosin Adeola
The staff is a novice. Don't know anything about makeup.
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October 2022 by Kimberly A.
I went shopping at this Sephora at Kohl's location for the first time today. The store is a bit of a smaller version of a Sephora store that you'd find in a shopping mall but they still had a lot of products to offer. There is a section for cosmetics as well as one for skincare. They also have some fragrances here. I was there mainly for cosmetics though and also just to give the store a spin since I hadn't been to this location yet. The store was clean and well organized. There were several little stations around with cotton rounds, Q-tips, hand sanitizers and other items to make it convenient to try on the products that they're selling. There are opened products on the shelves that you can try on. They have plenty of items from Clinique, Lancome, Nars and many other brands including their own store brand. The people at the counter were helpful. I enjoyed shopping here.
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September 2022 by Sekina Dusha
The best Sephora store 0766 I founded finallySheila is very helpful and professionalShe did nice job with me.