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“The ladies working there are the best. My son accidently lost an item in a secured box and they contacted the carrier and had the missing item back to us in less than an hour”
“I love all the Ladies at my Post Office including my Post Mistress Matti . They are extremely diligent. As an online seller I can 100% trust that my parcels will be scanned into the system which is extremely important to me. They take their responsibilities very seriously.”
“I thought I’d leave a positive review, based on the below reactions.I went inside today, and Clerk 12 (forgot to grab his name) helped me find an appropriate P.O. Box for my business. In the meantime waiting for the manager to get us keys, he politely and quickly waited on other customers so as to not hold up the line. He repeatedly checked on status and me during this time, as did the manager who was covering both locations in Charlton.”
“Rita is amazing!! She followed a missing package for us for over a month. She is constantly pleasant and reassuring. When our package arrived a month late she promised to deliver it herself. So wonderful to find someone like this at the end of the phone! Thank you , thank you!”
“Great, small Post office. Always very clean, super friendly & helpful staff, overall very happy to have my PO box here. I was surprised to see a low rating, however I understand now after reading them...Regarding the (2) one star reviews;Reviewer #1: Amazon is a seperate entity from USPS- USPS can't "cancel" shipments from Amazon.Perhaps concentrate on your own intellect & virtues (or lack thereof) before passing judgement on others. Your parents must be proud.Reviewer #2: Local Post Offices do not transport packages, or have any control as to when a package will arrive. They accept items for mailing out, and receive them from the mail carriers/trucks. The rest is done off site, through the postal system network, and is dependant on where the package was mailed from. Perhaps change your rating to reflect the actual business you are rating, as they deserve better.”
“With much respect for the United States Postal Service as difficult as the last month with the mail system has been for me, the Southbridge Postal Office and its carrier's have done a wonderful job and made it so much more easier for me.”
“A package of ours accidentally got sent to this post office since we used to live in Spencer, it got dropped off at our old house and the lady who lives there now she dropped the package off at Worcester post office? So now the worker called us back today and he’s personally going to keep an eye out for our package and call us when we can pick it up! Very good customer service!”
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“Very nice woman working here that helped me out a lot, I didn’t get her name but she was very polite, understanding, got me the info and things I needed for my transaction!”