Victra, a Verizon Authorized Retailer in Sturbridge, MA, is known for its excellent customer service and knowledgeable staff. Customers appreciate the friendly and helpful employees, such as Sage, Garret, Shawna, Bryce, and Dawn, who assist with choosing phones, transferring data, and understanding deals. Despite the higher prices of phones and service, many customers value the reliable coverage and quality service they receive, especially when others have difficulty. The staff are praised for their patience, professionalism, and ability to save customers money. Visitors often return for help and trust the store to provide a smooth experience with their wireless devices, including phones, tablets, wearables, and accessories. Overall, the store aims to connect technology to life in a fun, trustworthy, and profitable way, making it a preferred choice for those in the area seeking reliable Verizon service and support.
So helpful! Math was on point and we got a bigger discount than we thought. I would absolutely come here if you’re looking for quality, curtesy, and good information!
June 2024
Amazing customer service!! Garret and Sage were so helpful and point my mom and I in the right direction for a new phone while also saving us money! 10/10 recommended
May 2024
Shawna helped me on Monday and gave me all the deals to think about. Wednesday when I made my decision, I went back and Sage finished the process. I commend your staff! Your service and phones are expensive, but I have service when others don't. Thank you Shawna and Sage!
