Aubuchon Hardware is noted for its fantastic and helpful customer service, with staff described as kind, friendly, patient, and amazing. They consistently go above and beyond to help customers find items and answer questions. Reviews highlight that employees are attentive and do not avoid customer requests. The store is praised for having everything needed, and specific services like propane tank filling are mentioned. Their exemplary service, including helpful phone assistance and managerial support for product issues, makes customers choose them over larger big-box stores. The family-owned chain also offers convenient services like free assembly and buy online, pick up in store.
