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December 2025 by Anita Maillet
Great place to get your car serviced. Very friendly and precise.
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November 2025 by Bill Schineller
Happy the tires I asked for were in stock and put on same day. Performed alignment and gave me before/after output.
Courteous staff took a look at the wear on my old tires, actually didn’t pressure me to replace them (my mechanic had suggested I do so soon). Tires I wanted were on sale, and with sale price better than online tire stores.
(More than my wife paid for same tires at Sullivan 2 years ago, but that’s inflation…)
Sullivan Tire in Sudbury lets Sudbury Boy Scouts have Christmas Tree sale on their lot every year, so I like them as good community members.
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October 2025 by David Ward
Team at Sudbury location sourced a new tire and fit us in at very short notice over the weekend for tire damage/replacement before our daughter had to head back to college. Great experience, as per previous visits.
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October 2025 by Jeff Horan
I called Sullivan Tire and spoke with Monica to get preliminary information about the availability/prices for tires & brakes about two weeks before I decided to move forward with the job; one week before I called and spoke with Alex, who ordered the specific tires to ensure they were in-stock the day of my appointment. I arrived at 7:30am and was greeted by Alex at the front-door, who already had my work-order printed and confirmed. Alex said it would take a few hours to complete and I would get a call when it was done. I hung out in the waiting area for a few minutes until my ride picked me up, it was nicely appointed with WiFi, a high-def TV and coffee. About 4-hours later just before lunch I received a call that it was done. I came back, reviewed the completed work-order and picked up my vehicle. Everything was completed as specified to the highest standards; I feel my vehicle rides like factory new. THANK YOU Sullivan Tire, you went above and beyond!!
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September 2025 by Kumar Rohit Malhotra
This was my first visit and last visit to the Sudbury location, thanks to the store manager, Normand. I've visited the Framingham location multiple times and have always had a pleasant experience. Unfortunately, I can't say the same about this location.
I visited the Sudbury location for a tire rotation and alignment inspection. Upon arrival, I was asked if I'm looking to have the alignment fixed in addition to rotation. I clarified that I'm looking for alignment inspection just to see if there is any issue, but not looking to have the alignment fixed right away since I don't even know if there is an issue. The lady at the counter clarified with the store manager what that means and he mentioned something on the line of how that is just tire rotation or part of it.
After the service, the lady brought the invoice which had no mention of alignment inspection. I mentioned to her again that I had requested alignment inspection as well in my service request. Upon checking the invoice, she realized that it was part of the service request and went back to the counter to clarify. She asked me who I had talked to when I came in(I had talked to her) and I reminded her that. She asked the store manager if I had requested alignment inspection and he yelled from across the room that I had said no to that when asked initially. I clarified that I had said no to fixing alignment but had asked for alignment inspection when checking in as well. The lady was polite to mention that they were a little understaffed and I can schedule another time for alignment inspection. I mentioned that I'm fine with alignment inspection not happening but just tried to explain myself again. Normand couldn't help himself but yell from across the room again that she had asked me initially if I wanted to check the alignment and I had said no. I had no interest in arguing with the guy with a clear lack of customer skills.
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August 2025 by Jahvarey Osborne
Staff greated a customer waiting in line behind me before making sure I was taken care of first very unprofessional and need improvements on customer service.
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June 2025 by Bonnie Jenson
I was about to start a trip when the tire pressure light came on. Sullivan Tire found a nail, patched it for free and I was on my way. So grateful!!
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June 2025 by Traci D'Antonio
I went to Sullivan Tire for the second time today. It’s such a pleasant experience. Everyone is so nice, the job is done in a reasonable amount of time and never a penny over what I was quoted. I highly recommend this place.
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June 2025 by Laura Bowler
Sullivan Tire was amazing! I popped a tire and they got me in the next day. Not only that but my car was finished an hour after I dropped it off and they didn't try to charge me for anything extra. The guys at the desk were also the best!! Super sweet and one of them even complimented my (very purple) hair. I will 100% go back if I need new tires!
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May 2025 by Bette Ann Barberio
I am giving no stars!!!
Worst of Worst!!!
Drop car of at 9:00 am to have tires changed
and call at 2:00/3:00 to say we cannot do job…
No tools to take tires off!!!
Really!!!! It is a tire company and should have any sort of tool to take any sort of tire off!!!!
👎👎👎👎👎👎👎👎
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May 2025 by Siobhan Hullinger
Staff was friendly, informative, helpful and appropriately speedy.
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April 2025 by Debi Charpentier
Always prompt and complete service with great employees!
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February 2025 by Sheree Hatch
Everyone I worked with was wonderful and helpful. Oscar at the Sudbury site was helpful. Patrick was great. I will definitely go back if I need work
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February 2025 by Bill Clark
I've been bringing my vehicles to these folks for the better part of 10 years now (I live a couple miles down the road). I've dealt with Pat the last few times I've come in, and he's been a great help all along. I've always been pleased with the work done here, whether it's 4 new tires, a whole exhaust system, or regular repair work on my Jeep. It's always done professionally and timely, and the pricing isn't bad either. Keep up the great work!
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February 2025 by Roman Woronowicz
Great team. Honest. Attentive. On-time.
